Toll-free·Calls Customer Service·Most popular Comdata number
Q:
How do I talk to a live human at Comdata?
A:Press 0
Q:
Does Comdata offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Wednesday, and the most busy day is Friday. Details
Q:
How long will I wait on hold?
A:The average hold time is 16 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Comdata phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Here is how our research team describes the way the Comdata phone system greets you: Thank you for calling Comdata. To better serve you, please select one of the following menu options. If you would like to speak with a specialist about fuel cards and other Fleet Solutions, press 1. If you are calling to order contacts drafts, press 2. If you would like to speak with a specialist about account payable Solutions, purchasing card, or T&E Solutions, press 3. Comdata Payroll Master Card, press 4. If this call is related to your account, press 5.
Below are some clips we've found from Comdata's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Comdata. Your call may be monitored or recorded for training or quality assurance purposes.
If you know the extension number of the person you are calling, press one.
For cardholder and customer service, press three.
For product and Please listen carefully as our options have changed."
Excerpt from a call with Comdata
Tuesday, January 30, 2024 7:31 PM
The first phone menu
"Thank you for calling Comdata. Your call may be monitored or recorded for training or quality assurance purposes.
For cardholder and customer service, press three.
For product information and sales, press four."
Excerpt from a call with Comdata
Wednesday, April 24, 2024 11:21 PM
After you press 3
"Please listen carefully as our options have changed.
If you know the extension of the person you are calling, press five.
For ComCheck and card automated services, press one.
For administrator support, press two."
Excerpt from a call with Comdata
Sunday, February 4, 2024 8:47 PM
What are the hours and when should I call?
Comdata operates the call center for this 800-266-3282 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 165 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Comdata phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Comdata staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Comdata is Wednesday.The most busy day to call is Friday, which averages 79% more phone calls by comparison.Again, this is based on a sample of 165 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Quietest
Thu
Fri
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call Comdata
In summation, the best day to call Comdata is Wednesday.In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Comdata number, but it is also the day with the shortest hold times.
Why Customers Call Comdata
If you have time to do a bit of reading before you call Comdata, we recommend you read over some of our problem-specific articles.
Comdata is a leading payment solutions provider trusted by businesses across various industries. It offers innovative technology and support services to streamline payment processes, enhance control, and drive efficiency. Comdata's comprehensive suite of solutions includes corporate cards, virtual payments, fleet fuel cards, and payroll services. These offerings empower businesses to manage transactions, expenses, and payroll effectively. Comdata's user-friendly platforms provide real-time data analytics, customizable reporting, and robust security features to mitigate risks and optimize financial management. Their services cater to businesses of all sizes, with a particular focus on trucking fleets, construction companies, retail chains, and government agencies. Comdata's commitment to delivering exceptional customer service and cutting-edge payment solutions has made it a preferred choice for businesses seeking secure, reliable, and efficient payment processing.
Comdata is a leading provider of innovative payment solutions and fleet management services. We offer a wide range of services to meet the diverse needs of businesses across various industries. Our core services include payment services, compliance and regulatory solutions, fleet fueling and maintenance solutions, and corporate spend management. We provide businesses with secure and convenient payment options, such as virtual credit cards, fuel cards, and payroll cards, aiding in streamlining payment processes. Our compliance solutions help businesses navigate complex regulatory requirements, ensuring adherence in areas like IFTA reporting and tax filing. Additionally, our fleet management solutions help optimize fleet performance through fueling services, maintenance tracking, and telematics. Lastly, our corporate spend management services enable companies to oversee and control their expenses efficiently. Through our comprehensive suite of services, Comdata empowers businesses to simplify operations, enhance control, and improve overall efficiency.
There are various fees associated with using a Comdata card. These fees may include a monthly maintenance fee, transaction fees for purchases or cash withdrawals, ATM fees charged by the ATM owner, and additional fees for services like card replacement or balance inquiries. It's important to note that fee structures may differ depending on the type of Comdata card being used, such as fleet or payroll cards. Specific fee amounts can be found in the cardholder agreement or by contacting Comdata directly. It is advisable to review the fee schedule and understand the associated charges before using a Comdata card to ensure transparency and effective management of expenses.
Click the link above to get answers to just about any Comdata customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Comdata, and their purpose. Are any of these similar to the reason you are trying to call?
Seeking authorization code: "Can you give me the verification? I have express code for the com data com check."
- From a call lasting 13m 24s , Apr 1, 2024 2:11 PM
Trouble activating nonpayroll card: "I've been trying to activate this Comdata card for a couple weeks and it's saying my PIN has already been set, even though I just took it out of the envelope and never set it."
- From a call lasting 6m 47s , Mar 24, 2024 12:55 AM
PIN assistance needed: "I have a Comdata card, but the ATM says my PIN is incorrect and I didn't change it."
- From a call lasting 8m 29s , Mar 20, 2024 7:43 PM
Card locked for online purchases: "I can't use it to make online purchases with my locked card."
- From a call lasting 20m 51s , Mar 6, 2024 11:41 PM
Card not working: "I need to use this card at the truck stop, but it won't take my card."
- From a call lasting 2m 21s , Mar 4, 2024 4:31 AM
Funding issues: "I used seven hundred this morning but the card is declining."
- From a call lasting 2m 23s , Feb 24, 2024 12:33 PM
Card activation and transfer: "I would like to get my Comdata card set up to where I can transfer money from my card to my checking account."
- From a call lasting 6m 23s , Feb 21, 2024 5:47 PM
Checking account balance: "I was trying to find my account balance and the last transaction on my card."
- From a call lasting 3m 43s , Feb 21, 2024 4:18 AM
Verification process for card: "I received an email about needing documentation for my Comdata card and to call a phone number."
- From a call lasting 3m , Feb 19, 2024 4:07 PM
Mileage reimbursement request: "I'm trying to get my mileage off my hubble meter readings."
- From a call lasting 2m 24s , Feb 5, 2024 5:32 PM
More Comdata Customer Service Contacts
There are of course other ways to contact Comdata customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Comdata customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Comdata's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Comdata agent. This phone number is Comdata's best phone number because 23,130 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-266-3282 include Recover Account, Refund or Suspicious Charges, Update Account Information, Technical Support, Start or end services and other customer service issues. The Comdata call center that you call into has employees from Tennessee and is open Mon-Fri 9am-5pm ET according to customers. In total, Comdata has 1 phone number. It's not always clear what is the best way to talk to Comdata representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Comdata. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Comdata. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.