Sky Preguntas frecuentes de los clientes

Principales respuestas y guías prácticas

¿Cuál es el número de teléfono de Sky?

La pregunta que nos hacen con más frecuencia es cómo hablar con el servicio de atención al cliente de Sky. Haga clic aquí para obtener información de contacto, opciones de correo electrónico y chat, cómo conseguir una persona en vivo, tiempos de espera y más.

¿Cómo cancelo mi cuenta con Sky?

Es posible que desee cancelar su cuenta con Sky por una amplia variedad de motivos. ¿Cuál puede ser el motivo? Estos útiles consejos pueden guiarle...

¿Cómo cancelo mi cuenta con Sky?

Es posible que desee cancelar su cuenta con Sky por una amplia variedad de motivos. ¿Cuál puede ser el motivo? Estos útiles consejos pueden guiarle...
Haga cualquier pregunta que tenga sobre el servicio de atención al cliente de Sky y obtenga una respuesta ahora.

Sky preguntas recientes de los clientes

How do I cancel the multi screen section of my contract with sky

To cancel the multi screen section of your Sky contract, you will have to contact Sky directly. You can use the Sky "Contact Us" link right on this page. Be advised that changes, including cancellations, to your contract may incur reductions or charges depending on your contract terms and conditions. Ensure you understand these terms to avoid any unexpected costs. It may be helpful to speak with a Sky representative to understand these potential implications. They will guide you through the steps necessary to make changes to your contract.
Preguntado May 8, 2024 3:31 PM

How do I unlock my tablet when I Forgot my lock pin

Unfortunately, we can't assist directly with unlocking your tablet as this isn't directly related to Sky services. It typically involves some form of factory reset through the device's recovery mode, which can differ based on the make and model of the device. If you've linked your device to a Google or Apple account, there might be options there as well. Remember to back up important data before a factory reset. For specific instructions, you should look to guidance provided by the manufacturer of your tablet.
Preguntado Apr 8, 2024 9:48 AM

How do i activate my new sky phone?

Activating your new Sky phone is quite easy. You will usually receive a new SIM card with your phone. Insert the SIM card into your phone following the manufacturer's instructions. Then, you will have to turn the phone on. It may automatically activate, but if not, you can manually activate it by logging into your Sky account online, select the "Mobile" section, look for the option for SIM activation, and follow the prompts. Remember, to activate you'll need an internet connection. The exact procedure may vary slightly depending on the specific model of your phone, but this process will generally work for most Sky phones.
Preguntado Mar 28, 2024 10:16 PM

I’d like to have a phone number to speak with someone about the fact that I lost my sky tablet in my work bag on the train yesterday

I'm sorry to hear about your lost Sky tablet. However, as we respect the privacy and security of Sky customers, we're unable to provide phone numbers. Please reach out to Sky Customer Service directly via their official channels. For lost or stolen devices, they can provide the appropriate advice about what steps to take next. This will probably involve blocking the device to prevent misuse and discussing replacement options. It's also a good idea to report the loss to law enforcement and to your transport provider in case it's been found. Please do this as soon as possible.
Preguntado Mar 15, 2024 4:40 PM

How do I activate my phone, it doesn't make calls, it's a sky B63

To activate your Sky B63 phone, you'll typically need to start by inserting the SIM card that comes with your phone. To insert the SIM card, you'll need to locate the SIM card slot, often found on the side or back of the device. After the SIM card is properly inserted, you should turn on your phone. If it's your first time using Sky, your phone should automatically guide you through the activation process. If you can't make calls, check whether your Sky B63 device has the correct settings. On your phone, ensure that mobile data is turned on and that Airplane Mode is turned off. Other things to check are your SIM settings and the signal strength. If all settings are correct but you're still having issues, it's possible there might be a network problem, which would require assistance from the Sky customer support.
Preguntado Mar 14, 2024 6:31 PM

Ayúdame con mi problema de servicio al cliente Sky

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¿Cómo cancelo mi cuenta con Sky?

Es posible que desee cancelar su cuenta con Sky por una amplia variedad de motivos. ¿Cuál puede ser el motivo? Estos útiles consejos pueden guiarle...
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