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Lowrance Customer FAQ

Top Answers & How-to Guides

How do I Contact Lowrance Customer Service?

The question we are asked most often is about how to talk to Lowrance customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Lowrance Customer Questions

Will a Elite FS show depth at high speeds?

Yes, the Elite FS units are designed to show depth even at high speeds. However, the accuracy may vary depending on factors such as boat type, water conditions, and transducer installation.
Asked Sep 14, 2024 10:01 PM

Unit losses bottom , depth, at moderate speeds. Won’t track bottom when boat is on step.

Loss of bottom tracking can occur due to various factors, including boat speed, the angle of the transducer, and water conditions. At moderate speeds or when the boat is on step, the transducer may not be in the optimal position to read the bottom. Ensure that the transducer is installed correctly and at the proper angle. Additionally, adjust your speed or try to angle your boat differently to maintain better contact with the bottom. If issues persist, we recommend reviewing your unit's settings for fish-finding modes or making sure firmware is up to date.
Asked Sep 14, 2024 9:41 PM

How do I set master and slave when linking hds units

To set master and slave on Lowrance HDS units, go to the Network Settings menu. Select "Data Sources," then choose the device you want to set as master. Mark it as "Preferred Device." Repeat the process for the slave device but don't mark it as preferred. This ensures the master unit controls key functions while the slave unit acts as backup.
Asked Aug 9, 2024 3:56 PM

how to set time on clock on lowrance with out touch screen

To set the time on a Lowrance device without a touchscreen, navigate through the menu using the arrow keys. Go to the settings or system menu, find the date and time settings, and adjust them as necessary using the arrow keys and the enter/select button. Different models may have specific instructions in the user manual.
Asked Aug 6, 2024 2:29 PM

I am trying to upgrade my C-map chart so that it includes waypoint for artificial reefs off the coast of Alabama. Can this be done by online download or do I have to by an SD card?

You can upgrade your C-MAP chart by downloading the updated data online. Ensure your Lowrance device supports online downloads for chart updates. This can often be done directly through the C-MAP website or via a service provided by Lowrance.
Asked Jul 22, 2024 12:54 PM

Help me with my Lowrance customer service issue

Product Information

What is the warranty period for Lowrance products?

Lowrance typically provides a limited warranty of about two years for most electronic products, although some accessories may...

What types of charts are compatible with Lowrance devices?

Lowrance devices support various chart types to improve navigation and fishing, including C-MAP charts for detailed marine and...

What is the maximum depth range of Lowrance fishfinders?

Lowrance fishfinders' depth-sensing abilities vary by model, with many detecting fish from a few feet to over 1,500 feet,...

What accessories enhance the functionality of Lowrance fishfinders?

Accessories that enhance Lowrance fishfinders include transducers for improved depth and fish detection, GPS antennas for...

What are the best uses for Lowrance sonar technology?

Lowrance sonar technology is valued for its diverse applications in both recreational and professional settings. It aids...

Device Functionality

Can I use a Lowrance fishfinder in saltwater?

Lowrance fishfinders can indeed be utilized in saltwater, as many models are built for such environments. While they perform...

Are Lowrance devices compatible with other marine electronics brands?

Lowrance devices are versatile and can work with various marine electronics brands through standard protocols like NMEA 2000...

What troubleshooting steps should I take if my device is not functioning properly?

If a Lowrance device is malfunctioning, users should start by power cycling it, checking the power source, inspecting cables...

Can Lowrance units be connected to smartphones?

Lowrance units can be paired with smartphones through Bluetooth, allowing easier access to features, notifications, maps, and...

Support and Updates

What is the difference between GPS and sonar technology?

The essential distinction between GPS and sonar technology is their function and operation. GPS is a satellite navigation...

How can I ensure I have the latest maps for my Lowrance device?

To keep your Lowrance device updated with the latest maps, regularly visit the official website for new releases, use the...

Where can I find tutorials for using Lowrance products?

Lowrance offers various resources for users to learn about their products. The official website features a support section with...

How do I update the firmware on my Lowrance device?

To update firmware on a Lowrance device, first identify your model and visit the Lowrance website for the correct update....
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Lowrance issues reported to GetHuman

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