How do I get through the phone menu to a live person?
GetHuman researchers routinely call this CNA Financial phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this CNA Financial number should go right to a real human being
Below are some clips we've found from CNA Financial's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling insurance services. Have you registered for our new customer service website?
You can now make billing changes, payments, and view your payment history online at w w w dot my insurance servicing dot com.
Calls are recorded for quality assurance. How can I help you?"
Excerpt from a call with CNA Financial
Friday, February 16, 2024 7:11 PM
In fact, much of this information on this page is superfluous because this CNA Financial phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
CNA Financial operates the call center for this 800-437-8854 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CNA Financial phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CNA Financial staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call CNA Financial is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
The best time to call CNA Financial
In summation, the best day to call CNA Financial is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that CNA Financial staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call CNA Financial
If you have time to do a bit of reading before you call CNA Financial, we recommend you read over some of our problem-specific articles.
CNA Financial is a leading commercial insurance company based in the United States. With a rich history dating back over a century, CNA provides a wide range of insurance products and services to businesses of all sizes, helping them mitigate risks and protect their assets. As a well-established provider, CNA offers innovative insurance solutions in areas such as general liability, property, workers' compensation, and professional liability, tailored to meet the unique needs of various industries. CNA's expertise extends beyond insurance, encompassing risk management consultation and claim services to assist policyholders throughout the entire process. Committed to delivering exceptional customer service, CNA Financial continues to be a trusted partner for businesses seeking comprehensive and reliable insurance coverage.
CNA Financial is a leading insurance and risk management company that offers a wide range of services to meet various business needs. Their services encompass commercial property and casualty insurance, cyber liability coverage, professional and management liability insurance, workers' compensation insurance, and specialized coverages for various industries such as healthcare, technology, and construction. They also provide risk control and risk management solutions, including loss prevention tools, claims management, and help businesses navigate legal and regulatory requirements. CNA Financial prides itself on providing innovative and customizable solutions tailored to the specific needs and challenges faced by businesses in today's complex and evolving risk landscape. With their expertise and extensive industry knowledge, they strive to help businesses mitigate risks, protect their assets, and achieve their goals.
Yes, CNA Financial offers several discounts to its customers. These discounts are designed to help customers reduce their insurance costs and save money. The specific discounts available may vary depending on the type of insurance policy and the customer's eligibility. Some of the common discounts offered by CNA Financial include multi-policy discounts for customers who have multiple policies with the company, as well as safety and security discounts for customers who have installed certain safety features in their homes or businesses. Additionally, CNA Financial may offer discounts based on the customer's claims history or loyalty to the company. To find out more about the available discounts and determine eligibility, customers can contact CNA Financial directly or speak with their insurance agent.
Click the link above to get answers to just about any CNA Financial customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to CNA Financial, and their purpose. Are any of these similar to the reason you are trying to call?
Life insurance policy inquiry: "My dad recently moved in here due to health reasons, and I'm going through all of his paperwork he had, like, twelve different life insurance policies."
- From a call lasting 6m 6s , Feb 16, 2024 7:11 PM
More CNA Financial Customer Service Contacts
There are of course other ways to contact CNA Financial customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- CNA Financial customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is CNA Financial's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CNA Financial agent. This phone number is CNA Financial's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-437-8854 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call CNA Financial first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, CNA Financial has 2 phone numbers. It's not always clear what is the best way to talk to CNA Financial representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for CNA Financial. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like CNA Financial. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.