A:RushCard does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact RushCard starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does RushCard offer 24 hour customer service?
A:Not by phone.But you can contact RushCard 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact RushCard Customer Service
There are other ways to contact RushCard customer service besides the phone. Below we list them by medium, from most to least popular.
Use this link to find customer service help through their website
24 hours, 7 days
As a last, sometimes only, resort- RushCard customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with RushCard?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with RushCard, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
As a Rush cardholder, you have several options when it comes to recovering your account. The easiest option is to simply call customer service. This option may be more helpful to people with limited access to information regarding their Rush account. A customer service representative may be able to use other identifying information to find your account and determine why you can't access it. If you have access to identifying information about your Rush car, you may be able to recover your account by going online and getting information regarding why your account needs to be recovered. You may need to provide information about a transaction or some other issue. The chat option can be helpful as well if you can't log in. Rush also provides customers with an online option to retrieve an account if all they have is their Rush card information. You would simply enter your card number, expiration date, CVV number, and social security number. This method would pull up your account information which will help in the recovery process.
There are several fees associated with using RushCard. The monthly plan fee ranges from $5.95 to $7.95, depending on the plan selected. An ATM withdrawal fee of $2.50 applies, in addition to any fees charged by the ATM owner. Adding money through cash transfer or check-to-card carries a fee of $4.95, while mobile check loading has a fee of $5.95. RushCard also charges a foreign transaction fee equal to 3% of the total transaction amount. Card replacement and expedited shipping fees are $3.95 and $30, respectively. While there are fees associated with using RushCard, it is important to note that there are various plans available with different fee structures to suit different needs and budgets.
Click the link above to get answers to just about any RushCard customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my RushCard issue
Conclusion and closing notes
You came here to see RushCard's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a RushCard agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact RushCard anyways and help you with your issue. Over the last 18 months, 29,310 customers like you have come in search of a phone number for RushCard and helped us confirm they don't have one. Common reasons that people try to call RushCard customer support department include Recover Account, Update Account Information, Replacement Card, Missing PIN Number, Dispute a Charge and other customer service issues. Rather than trying to call RushCard first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now RushCard doesn't have any phone numbers. It's not always clear what is the best way to talk to RushCard representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If RushCard Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for RushCard, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from RushCard customers like yourself.
GetHuman does not provide call center services or customer support operations for RushCard. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like RushCard. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.