A:DPD does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact DPD starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does DPD offer 24 hour customer service?
A:Not by phone.But you can contact DPD 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact DPD Customer Service
There are other ways to contact DPD customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- DPD customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with DPD?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with DPD, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
The cost of DPD's services varies depending on several factors, including the specific service required, the destination, and the size and weight of the parcel. To determine the exact cost, customers can use the online price calculator available on the DPD website. This tool allows users to input the necessary information and receive an instant quote for their shipment. DPD offers competitive pricing options tailored to suit different needs, whether it's for domestic or international deliveries. Additionally, DPD provides various service levels, including express delivery or economy options, allowing customers to choose the most cost-effective method. For additional information on pricing or to get a personalized quote, customers can reach out to DPD's customer support team via phone or email.
DPD offers a range of flexible and convenient delivery options to suit varying customer needs. Customers can choose from standard delivery, which provides fast and reliable delivery to the desired destination within an estimated timeframe. For those who prefer greater control, DPD offers their Predict service, providing customers with a one-hour delivery window and real-time tracking updates via SMS or email notifications. Alternatively, customers can utilize the Follow My Parcel service, allowing them to track their delivery on a map and closely monitor its progress. DPD also provides collection options, such as collecting parcels from a local Pickup shop or arranging for delivery to a preferred neighbor. With these diverse delivery options, DPD ensures a seamless and customer-centric experience for all.
At DPD, our policy on returning packages is focused on providing convenience and ensuring customer satisfaction. If you need to return a package, we offer multiple options to suit your needs. You can easily initiate a return by contacting our customer service team or using our online portal. We strive to make the process hassle-free and provide clear instructions for preparing your package for return. We also offer various collection services, allowing you to choose a convenient time and location for pick-up. Our goal is to facilitate a smooth return experience and ensure prompt resolution of any issues. For more information on our return policy or to initiate a return, please visit our website or get in touch with our dedicated customer support team.
Click the link above to get answers to just about any DPD customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my DPD issue
Conclusion and closing notes
You came here to see DPD's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a DPD agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact DPD anyways and help you with your issue. Over the last 18 months, 6,960 customers like you have come in search of a phone number for DPD and helped us confirm they don't have one. Common reasons that people try to call DPD customer support department include Package Pickup, Overcharge on Account, Track a Package, Missed Delivery, Account Access and other customer service issues. Rather than trying to call DPD first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now DPD doesn't have any phone numbers. It's not always clear what is the best way to talk to DPD representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If DPD Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for DPD, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from DPD customers like yourself.
GetHuman does not provide call center services or customer support operations for DPD. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like DPD. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.