Ticketmaster Help Pages
Ticketmaster Customer FAQ, Forum, and Online Help Desk
Ticketmaster Help @ help.ticketmaster.comCustomer Help
- It takes an average of 20 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 9am.
- Common topics include Track an Order, Missing Tickets, Refund a Charge, Special Request, Purchase Tickets, and more.
Help for your specific problem
Start typing out the reason you want to get in touch with Ticketmaster. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.
Recent Ticketmaster help topics searched
My ticketmaster account was hacked. The hacker resold my springsteen tickets for...
Hej!*Har k*pt biljetter till Amazing Classics i G*teborg som tyv*rr hav blivit inst*lld...
I am trying to view the tickets I purchased using the web interface. My intent is to tr...
My issue is that I bought * tickets to see Lionel Richie and Earth, Wind & Fire on Augu...
I purchased tickets last November. I sold tickets this August. Ticketmaster told me tha...
I had an event that passed already but when i purchased the tickets i realized a couple...
I purchased two tickets for King George concert for Oct. **, **** *pm* Von Brun Center...
I sold two different sets of tickets for a concert on September *st,****.im having prob...
I got an email from ticketmaster saying I was selected and to wait for a text message w...
Dear Ticketmaster, **I am convinced you are very well aware of the Verified Fan Pre-Sal...
I have four tickets to a sold-out show I cannot use, and Ticketmaster doesn't let me tr...
Pay out for tickets sold after tax info was put in and still no pay out after the *-* days.
I sold two tickets to a concert that happened on June **, i filled out the appropritate...
I signed up for the taylor swift eras tour verified fan and received a email saying i w...
Hi, *I paid for Saturday **rd two pit standing tickets foR KPOP-lux next September in l...
i registered for verified fan with as many numbers as i could and i stupidly used my la...
I used my landline for my verified fan and i am now unable to get the code to get into...
Ticketmaster Online Help at help.ticketmaster.com - Info & Stats
Help desk addresshttps://help.ticketmaster.com/s/?language=en_US
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time20
Rank amongst all ways to reach them3
Other means of communicationtwitter, email, web, chat
Communication customer rating63%
Quality of help rating71%
Votes for online help3,730
When this was last updatedTue Apr 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Ticketmaster Help Pages: What to Know
This is the Ticketmaster help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Ticketmaster's best customer help page or faq or forum, this is the best entry point according to 136,638 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help.ticketmaster.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Ticketmaster agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Ticketmaster: General Information
Ticketmaster does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Ticketmaster using 4 different media: twitter, email, web, chat. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Ticketmaster.
Do Ticketmaster and GetHuman work together?
GetHuman has no relationship with Ticketmaster and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.