Walt Disney World Help Pages

Walt Disney World Customer FAQ, Forum, and Online Help Desk

Walt Disney World Help @ disneyworld.disney.go.com
Customer Help
  • It takes an average of 48 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 9:30am.
  • Common topics include Change booking, Cancel booking, Make a booking, and more.
Since there is a phone number available, we have to recommend calling Walt Disney World and talking to a real human being instead of searching their help site for answers.

Recent Walt Disney World help topics searched

Link tickets for kids bought by grandparents to our trip
I need to reschedule tickets. Due to Covid, I was not able to attend disney on my selec...
Hello, I'm in a huge dilemma, I received a partial refund for our Disney vacation becau...
I have * tickets that I didn't get a chance to use and want to apply to my next trip...
Change current park tickets and reservations
Good afternoon,* ***My family and I visited Magic Kingdom Saturday, December **th to ce...
Previous customer service rep scheduled wrong dining reservation would like to change r...
Good afternoon, ***My family and I visited Magic Kingdom Saturday, December **th to cel...
I bought * tickets solely to visit magic kingdom. Two tickets are for my sister who rec...
Need help doing large group dining reservations
Transferring park reservation (light saber making) to another account where the actual...
Clarity on refund from cancelled **** cruise
Need to merge two MyDisneyExperience accounts. Cannot access resort hotel on MyDisney...
Trying to apply credit for previous ticket to new reservation. Park was closed last Apr...
I bought tickets for walt disney world for April ****, but the park ended up closing du...
They want to cancel my park reservations, because they say I no longer have valid ticke...
Unable to purchase Genie* add on for tickets

Walt Disney World Online Help at disneyworld.disney.go.com - Info & Stats

Help desk addresshttp://disneyworld.disney.go.com/contact/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time48
Rank amongst all ways to reach them4
Other means of communicationphone, chat, web
Communication customer rating62%
Quality of help rating79%
Votes for online help437
When this was last updatedMon Apr 15 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number407-934-7639

Walt Disney World Help Pages: What to Know

This is the Walt Disney World help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Walt Disney World's best customer help page or faq or forum, this is the best entry point according to 25,428 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (407-934-7639) which we show above. Sometimes when you dig through the various help topics and volumes on disneyworld.disney.go.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Walt Disney World agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Walt Disney World: General Information

Walt Disney World has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Walt Disney World using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 407-934-7639 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Walt Disney World.

Do Walt Disney World and GetHuman work together?

GetHuman has no relationship with Walt Disney World and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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