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We're guiding and following up with this DirecTV customer.

They had a tech at my neighbors house who went into my box with my cable TV disconnected everythi...


Customer service issue
Reported by GetHuman368847
Jan 11th, 2018 - 12d ago
First: items GetHuman368847 may need along the way
Account phone number
Billing address
PIN or password on the account
Name on account
GetHuman368847's next move: talk to DirecTV when they open.
DirecTV's call center is closed now. We will text GetHuman368847 when they open and confirm it's a good time for a rep to call. Nothing to do for now but wait!
GetHuman368847 started working on this issue
Jan 11th 5:21pm