Boost Mobile Phone Number

Call Boost Mobile customer service faster with GetHuman

  • Calls Boost Mobile's Customer Service department
  • The average hold time is 6m
  • Hours are Mon-Fri 4am-8pm, Sat-Sun 4am-7pm PST
  • The best time to call is 8:00am
  • Popular issues for this call center: Payment Arrangement, Transfer Service, Device Support, Lost or Broken Phone, and Problem With a PIN.
  • Reach a live Boost Mobile agent: Enter 10 digit phone number or # to become a new customer.
  • What you hear when you call: Calling to activate your new service? Say "activate." Otherwise, do you have an active Boost account?

What to expect when you call

Heard when the phone system first answers
"Hi. Thanks for calling Boost Mobile. Calls are recorded to improve your experience. I don't recognize the number you're calling from. If you're calling to activate your new service, say activate. Otherwise, do you have an existing Boost account? If you're calling to activate your new service, press the star key. Otherwise, do you have an existing Boost account? Yes or no? For more information on our privacy policy, visit boost mobile dot com."
Excerpt from a call with Boost Mobile
Saturday, January 13, 2024 8:30 PM
They may ask for information for security purposes
"You can tell it to me or enter it using your keypad.
I didn't find an account matching that information. Let's try again.
For security, what's your four digit account PIN?"
Excerpt from a call with Boost Mobile
Tuesday, January 30, 2024 2:26 PM
They may need the phone number on your account
"Hi. Thanks for calling Boost Mobile. Calls are recorded to improve your experience.
I don't recognize the number you're calling from. If you have a Boost account or pending activation, say activation.
Otherwise, do you have an existing Boost account? You can also say including the area code, what's the phone number you're calling about?"
Excerpt from a call with Boost Mobile
Wednesday, January 24, 2024 4:23 AM
They may ask you to say or enter information
"You can also use your keypad to enter it.
What's the phone number you're calling about including area code?
You can also enter it using your keypad. Or if you recently signed up, you can say, I don't have it."
Excerpt from a call with Boost Mobile
Thursday, January 18, 2024 10:37 AM
The first phone menu
"Hi. Thanks for calling Boost Mobile. Calls are recorded to improve your experience. I don't recognize the number you're calling from. If you need help with the pending activation or new order, say activation.
If you are an existing customer with Boost, say yes or press one.
Or if you are interested in signing up for new service, say sign up or press two."
Excerpt from a call with Boost Mobile
Thursday, March 21, 2024 3:45 PM

Calling Boost Mobile Customer Care at 888-266-7848

Dec 20, 2023

When calling Boost Mobile, it's important to know the exact reason why as the automated system gives limited options for reaching the right department. I called Boost to find out about deals on mobile phones as I don't currently have a plan with the company. Upon calling, you're directed to press 5 for Spanish or wait for further instructions. 

The automated system said it didn't recognize the phone number I was calling, from so I was guided to either say the word "activate" to start new service or answer yes or no as to whether I have a Boost account. I said no and was told to wait for the next available agent. Callers will then hear a message directing them to the Boost website to read the company's privacy policy.

While waiting on hold, an automated recording directed me to use the Boost app or visit the website for immediate help or payments as accessing a live agent on the phone can take time. 

Within a few minutes, a rep was on the line and quickly asked for my phone number as she attempted to pull up my account. After realizing I'm not a Boost customer, since that wasn't initially asked, she proceeded to find out how I could be helped. I explained that I was considering a Boost phone plan and wanted to get information on current offers and deals. With much enthusiasm, the rep told me I definitely had to join Boost, and I prepared myself to be pressured. However, she seemed more excited that I was considering a plan and didn't coerce me into a sale. 

Instead, the rep directed me to Boost's website where I could read about an online exclusive providing customers with one month of unlimited data for half of the regular cost. In addition, she recommended an in-store deal for an iPhone11 for about $50 plus tax when I switch providers. These sounded like good deals but I wanted to see the phones in person. So the rep encouraged me to visit any to any Boost Mobile store and searched her database according to my zip code to locate nearby stores. While waiting, the agent engaged in some chitchat and asked about my holiday plans, which was a nice gesture. 

She discovered three stores near my home and provided the phone numbers so I could call and get more information, adding that all locations close at 8 p.m. The call ended with her continued zeal for her company and appreciation for my call. It was great to reach an agent quickly and especially to speak with a rep eager to help. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How to call Boost Mobile

Boost Mobile Customer Phone Number 888-266-7848 - Stats

Phone number to dial888-266-7848
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 4am-8pm, Sat-Sun 4am-7pm PST
Best time to dial8:00am
Average wait6 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, twitter, facebook, web, chat
Quality of communication72%
Quality of help87%
Customer votes2,013
Information last updatedSun Mar 24 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Boost Mobile's Best Toll-Free/800 Customer Phone Number

This is Boost Mobile's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Boost Mobile agent. This phone number is Boost Mobile's Best Phone Number because 150,480 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-266-7848 include Payment Arrangement, Transfer Service, Device Support, Lost or Broken Phone, Problem With a PIN and other customer service issues. The Boost Mobile call center that you call into has employees from Oklahoma, Texas, Colorado, Kansas, Nevada and is open Mon-Fri 4am-8pm, Sat-Sun 4am-7pm PST according to customers. In total, Boost Mobile has 2 phone numbers. It's not always clear what is the best way to talk to Boost Mobile representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Boost Mobile?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Boost Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

More Toll-free & Customer Numbers

General Support866-402-7366

Beyond the Phone Number

There are other ways to get in touch with Boost Mobile, including live chat and their website / help desk and their Twitter handle and through Facebook / Messenger. Visit our Boost Mobile Customer Service page for more information.
Boost Mobile Customer Service

More Company Phone Numbers

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!