Georgia Power Phone Number

Call Georgia Power customer service faster with GetHuman

  • Calls Georgia Power's Customer Service department
  • The average hold time is 3m
  • Hours are Mon-Fri 7am-7pm EST
  • The best time to call is 8:45am
  • Popular issues for this call center: Account Access, Cancel Service, Report an Outage, Setup Payment Arrangement, and Transfer Service.
  • Reach a live Georgia Power agent: At the first menu, say "Something Else." Next, say, "Other."
  • What you hear when you call: Which of these are you calling about? You can say "power outage or dangerous conditions," "billing & payments," "moving & transfer," or "something else."

What to expect when you call

Heard when the phone system first answers
"Good evening. Welcome to Georgia Power, a southern company. Before we continue with the call, we would like to offer you the opportunity to provide feedback on select items after your call has been completed. If you would like to take a post call survey, say survey. Else, say continue. Severe weather is expected in your area and may cause wide spread power outages. Georgia Power is monitoring the changing weather and mobilizing crews to restore power to impacted customers as soon as possible. For tips to stay safe during a storm, please visit georgia power dot com forward slash storm. Say yes to continue or no to go to the main menu."
Excerpt from a call with Georgia Power
Friday, January 12, 2024 11:56 PM
They may ask you to say or enter information
"Good morning. Welcome to Georgia Power, a southern company Before we continue with Did you know you can take advantage of instant self service through our new and improved mobile app? You can start, stop, or move service, see a detailed breakdown of past or upcoming bills, report outages, pay your bill, and more. These options are also available around the clock in our online support center at Georgia Power dot com slash support.
Main menu. Which of these are you calling for?
You can say power outage or dangerous condition, say billing and payments, say moving and transfers, say something else, or say repeat menu."
Excerpt from a call with Georgia Power
Tuesday, March 26, 2024 1:08 PM
The first phone menu
"Good afternoon. Welcome to Georgia Power, a southern company. Did you know you can take advantage of instant self-service through our new and improved mobile app? You can start, stop, or move service, see a detailed break down of past or upcoming bills, report outages, pay your bill, and more. These options are also available around clock in our online support center at georgia power dot com slash support. Main menu. Which of these are you calling for? You can say power outage or dangerous condition, say billing and payments, say moving and transfers, say something else, or say repeat menu.
I'm sorry. I didn't get that. For power outage, or dangerous condition, press one.
For billing and payments, press two."
Excerpt from a call with Georgia Power
Friday, March 8, 2024 7:06 PM

Georgia Power Customer Phone Number 888-660-5890 - Stats

Phone number to dial888-660-5890
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm EST
Best time to dial8:45am
Average wait3 minutes
Current wait6 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, twitter
Quality of communication94%
Quality of help74%
Customer votes677
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Georgia Power's Best Toll-Free/800 Customer Phone Number

This is Georgia Power's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Georgia Power agent. This phone number is Georgia Power's Best Phone Number because 16,230 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-660-5890 include Account Access, Cancel Service, Report an Outage, Setup Payment Arrangement, Transfer Service and other customer service issues. Rather than trying to call Georgia Power first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Georgia Power has 1 phone number. It's not always clear what is the best way to talk to Georgia Power representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Georgia Power - by phone or otherwise

While 888-660-5890 is Georgia Power's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via https://customerservice2.southerncompany.com/CustService/ContactUs?mnuOpco=GPC.html for Customer Service. If you think this information is inaccurate or know of other ways to contact Georgia Power please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Georgia Power.

What is GetHuman's Relationship to Georgia Power?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Georgia Power. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Georgia Power, including their website / help desk and their Twitter handle. Visit our Georgia Power Customer Service page for more information.
Georgia Power Customer Service

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