Humana Phone Number

Call Humana customer service faster with GetHuman

  • Calls Humana's Customer Service department
  • The average hold time is 10m
  • Hours are Mon-Fri 8am-8pm EST
  • The best time to call is 9am
  • Popular issues for this call center: Account Access, Make a Claim, Check on a Claim, Update Account Info, and Coverage Question.
  • Reach a live Humana agent: Keep pressing 0
  • What you hear when you call: For the medical plan, press 1. For the dental plan, press 2. For the vision plan, press 3.

What to expect when you call

They may ask your reason for calling (instead of a menu)
"You're calling for something else. Right? K. How can we help you today?"
Excerpt from a call with Humana
Tuesday, March 26, 2024 10:26 PM
They may ask you to say or enter information
"You've reached the Humana Dental and Vision and enrollment and information center.
Calls may be recorded for quality assurance.
What would you like to do? You can say shop for a new plan, change an existing plan, or hit something else."
Excerpt from a call with Humana
Wednesday, March 27, 2024 1:44 AM
The first phone menu
"You've reached the Humana dental and vision enrollment and information center. Calls may be recorded for quality assurance. What would you like to do? You can say shop for a new plan, change an existing plan, or it's something else.
Sorry. You can say shop for a new plan or press one.
Change an existing plan or press two, or hit something else or press three."
Excerpt from a call with Humana
Thursday, March 21, 2024 7:23 PM

Humana Customer Phone Number 877-877-1051 - Stats

Phone number to dial877-877-1051
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm EST
Best time to dial9am
Average wait10 minutes
Current wait11 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, twitter
Quality of communication55%
Quality of help68%
Customer votes6,308
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Humana's Best Toll-Free/800 Customer Phone Number

This is Humana's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Humana agent. This phone number is Humana's Best Phone Number because 22,632 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-877-1051 include Account Access, Make a Claim, Check on a Claim, Update Account Info, Coverage Question and other customer service issues. The Humana call center that you call into has employees from San Antonio, TX / Nicaragua and is open Mon-Fri 8am-8pm EST according to customers. In total, Humana has 5 phone numbers. It's not always clear what is the best way to talk to Humana representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Humana - by phone or otherwise

While 877-877-1051 is Humana's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Humana customers, is by calling their 866-945-4481 phone number for their Medicare Enrollment department. Besides calling, the next favorite option for customers looking for help is via 866-945-4481 for Medicare Enrollment. If you think this information is inaccurate or know of other ways to contact Humana please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Humana.

What is GetHuman's Relationship to Humana?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Humana. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

There are other ways to get in touch with Humana, including their website / help desk and their Twitter handle. Visit our Humana Customer Service page for more information.
Humana Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!