How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Page Plus Cellular phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3.
Here is how our research team describes the way the Page Plus Cellular phone system greets you: To add money using a PIN or prepaid card or to check your balance, press 1. To add money using a credit card, press 2. For any other services, press 3.
Below are some clips we've found from Page Plus Cellular's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Page Plus Cellular.
This call may be recorded for quality assurance.
We may need to collect some information from you.
To learn how we use, share, and safeguard that information, visit the link titled privacy policy or California privacy notice at the bottom of the page plus cellular dot com homepage.
You also may be selected for a survey at the end of this call.
Please listen carefully as our menu options have changed.
To add money to your account using a PIN or prepaid card or to check your balance press one.
For any other service Thank you so much for calling Page Plus This is Christian speaking."
Excerpt from a call with Page Plus Cellular
Sunday, January 14, 2024 1:33 AM
The first phone menu
"Thank you for calling Page Plus Cellular.
This call may be recorded for quality assurance.
We may need to collect some information from you.
To learn how we use, share, and safeguard that information, visit the link titled privacy policy or California privacy notice at the bottom of the page plus cellular dot com home page.
You also may be select for a survey at the end of this call.
Please listen carefully as our menu option have changed.
To add money to your account using a PIN or prepaid card or to check your balance, press one.
For any other services, including activations, transferring your number, or customer service, press two.
To repeat this menu, press zero."
Excerpt from a call with Page Plus Cellular
Sunday, February 25, 2024 8:28 AM
What are the hours and when should I call?
Page Plus Cellular operates the call center for this 800-550-2436 phone number Mon-Sun 8am-11:45pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 2,107 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Page Plus Cellular phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Page Plus Cellular staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Page Plus Cellular is Monday.The most busy day to call is Friday.Again, this is based on a sample of 2,107 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Page Plus Cellular is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Page Plus Cellular staffs the call center well on Monday.
Why call this Page Plus Cellular number?
Below is a sample of recent calls to Page Plus Cellular, and their purpose. Are any of these similar to the reason you are trying to call?
Making bill payment: "I'm trying to pay my phone bill."
- From a call lasting 3m 3s , Jan 14, 2024 1:33 AM
More Ways to Contact Page Plus Cellular Customer Service
There are of course other ways to contact Page Plus Cellular customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Page Plus Cellular provides this option.
Use this link to connect with customer service through Facebook
Some customer service teams, like that of Page Plus Cellular, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
As a last, sometimes only, resort- Page Plus Cellular customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Page Plus Cellular's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Page Plus Cellular agent. This phone number is Page Plus Cellular's best phone number because 12,642 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-550-2436 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Page Plus Cellular first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or facebook. In total, Page Plus Cellular has 1 phone number. It's not always clear what is the best way to talk to Page Plus Cellular representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Page Plus Cellular. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Page Plus Cellular. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.