Public Storage Phone Number

Call Public Storage customer service faster with GetHuman

  • Calls Public Storage's Customer Service department
  • The average hold time is 3m
  • Hours are Mon-Fri 5am-9pm, Sat-Sun 5am-8pm PST
  • The best time to call is 9am
  • Reach a live Public Storage agent: Calling the Public Storage number above should go right to a real human being

What to expect when you call

Heard when the phone system first answers
"Thank you for calling Public Storage. We are looking forward to serving you. Have questions or need to make a payment? Why wait? Try our new chat feature at public storage dot com. Ask questions, chat with a live agent, or make your payment free of charge today. We found your account with unit number e one two. At location Eighty one twenty four Lakeland Avenue n. Press one to confirm now. If this is not the account you are calling about, press two. To rent a storage space or check our rates and availability, press one."
Excerpt from a call with Public Storage
Tuesday, January 23, 2024 10:33 PM
The first phone menu
"Press two.
To repeat, press nine.
If your unit is not listed, press pound now."
Excerpt from a call with Public Storage
Saturday, March 23, 2024 11:53 PM
After you press 1
"For To rent a storage space or check our rates and availability, press one.
To make a payment, press two.
For account balance or billing, press three.
If you have an existing reservation or would like to speak to your property manager, press four."
Excerpt from a call with Public Storage
Monday, March 4, 2024 3:57 PM

Public Storage Customer Phone Number 800-688-8057 - Stats

Phone number to dial800-688-8057
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 5am-9pm, Sat-Sun 5am-8pm PST
Best time to dial9am
Average wait3 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication90%
Quality of help78%
Customer votes731
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Public Storage's Best Toll-Free/800 Customer Phone Number

This is Public Storage's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Public Storage agent. This phone number is Public Storage's Best Phone Number because 6,126 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-688-8057 include and other customer service issues. Rather than trying to call Public Storage first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Public Storage has 3 phone numbers. It's not always clear what is the best way to talk to Public Storage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Public Storage - by phone or otherwise

While 800-688-8057 is Public Storage's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Public Storage customers, is by calling their 800-567-0759 phone number for their Existing Customers Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-567-0759 for Existing Customers Customer Service. If you think this information is inaccurate or know of other ways to contact Public Storage please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Public Storage.

What is GetHuman's Relationship to Public Storage?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Public Storage. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Public Storage, including their website / help desk. Visit our Public Storage Customer Service page for more information.
Public Storage Customer Service

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