Radio Shack Phone Number

Call Radio Shack customer service faster with GetHuman

  • Calls Radio Shack's Credit Card Customer Service department
  • The average hold time is 3m
  • Hours are Mon-Fri 9am-5pm CST
  • The best time to call is 10:45am
  • Popular issues for this call center: Returns, Cancel order, Change order, Technical support, and Track order.
  • Reach a live Radio Shack agent: Don't give credit card number; say "Agent"; enter last 4 digits of cc#. This is for Radio Shack credit cards.

What to expect when you call

They may ask your reason for calling (instead of a menu)
"I understand you would like to speak with someone.
To accurately direct this call, I will need a little more information.
In a few words, please tell me the reason you called."
Excerpt from a call with Radio Shack
Tuesday, March 26, 2024 7:19 PM

Radio Shack Customer Phone Number 800-767-4556 - Stats

Phone number to dial800-767-4556
Call-back availableNO
Call picked up by a real personYES
Department you're callingCredit Card Customer Service
Call center hoursMon-Fri 9am-5pm CST
Best time to dial10:45am
Average wait3 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, email, facebook, web
Quality of communication74%
Quality of help72%
Customer votes626
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Radio Shack's Best Toll-Free/800 Customer Phone Number

This is Radio Shack's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Radio Shack agent. This phone number is Radio Shack's Best Phone Number because 4,800 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-767-4556 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Radio Shack first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or facebook or web. In total, Radio Shack has 2 phone numbers. It's not always clear what is the best way to talk to Radio Shack representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Radio Shack - by phone or otherwise

While 800-767-4556 is Radio Shack's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Radio Shack customers, is by calling their 817-415-3011 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via customer.care@radioshack.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Radio Shack please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Radio Shack.

What is GetHuman's Relationship to Radio Shack?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Radio Shack. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Corporate Offices817-415-3011

Beyond the Phone Number

There are other ways to get in touch with Radio Shack, including email and their website / help desk and through Facebook / Messenger. Visit our Radio Shack Customer Service page for more information.
Radio Shack Customer Service

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