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Cleverbridge Customer FAQ

Top Answers & How-to Guides

What is Cleverbridge's Phone Number?

The question we are asked most often is about how to talk to Cleverbridge customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What should I do if I forget my Cleverbridge account password?

To recover a forgotten Cleverbridge password, visit their website and go to the login page. Click on the "Forgot Password"...

Can I change the email address associated with my Cleverbridge account?

Yes, users can update the email address linked to their Cleverbridge account by logging in and adjusting their account...
Ask any question you have about Cleverbridge customer service, get an answer now.

Recent Cleverbridge Customer Questions

How do I find out what this charge is for

If there is an unfamiliar charge on your account related to Cleverbridge, it's because you purchased a software or digital service through our e-commerce platform. We handle the transactions for many software companies. Please refer to your email inbox for a receipt from Cleverbridge that details the specifics of your purchase. If you can't find the receipt in your inbox, please check your spam or junk folder. Still can't find it? Utilize our Purchase Lookup tool that's available on our website to retrieve details about your transaction using your email address, order reference number, or last four digits of your card.
Asked May 28, 2024 10:20 AM

Help me with my Cleverbridge customer service issue

How Cleverbridge Works

How does Cleverbridge work?

Cleverbridge is an advanced eCommerce platform that streamlines software sales and billing for businesses. It provides tools...

What types of products can I find on Cleverbridge?

Cleverbridge offers a broad range of digital products, primarily focusing on software like productivity, security, and...

Payment and Orders

What payment methods does Cleverbridge accept?

Cleverbridge accommodates customers by accepting numerous payment methods, including major credit cards like Visa and...

Can I cancel my order with Cleverbridge?

Customers can usually cancel their Cleverbridge orders, but specifics vary by product and provider policies. It is important to...

What is Cleverbridge's refund policy?

Cleverbridge's refund policy allows customers to request refunds within a specified timeframe after purchase, depending on the...

How do I redeem a voucher or discount code on Cleverbridge?

To redeem a voucher or discount code on Cleverbridge, visit the checkout page of your chosen product. Find the field for...

Software Support

Does Cleverbridge offer support for software installation?

Cleverbridge specializes in eCommerce solutions like billing and payment processing but does not provide direct support for...

Can I transfer my software license purchased through Cleverbridge to another device?

Transferring a software license bought through Cleverbridge depends on the specific vendor's license agreement. Typically,...

Shipping and Security

Is there a warranty for products purchased through Cleverbridge?

Cleverbridge does not offer warranties for products it sells, as warranty policies depend on the individual software publisher....

How is my personal information protected when I use Cleverbridge?

Cleverbridge ensures personal information protection through robust security measures, including encryption for data...

Are Cleverbridge products available for international shipping?

Cleverbridge serves as a global eCommerce platform for software and digital products, with many items accessible worldwide...

Account Management

What should I do if I forget my Cleverbridge account password?

To recover a forgotten Cleverbridge password, visit their website and go to the login page. Click on the "Forgot Password"...

Can I change the email address associated with my Cleverbridge account?

Yes, users can update the email address linked to their Cleverbridge account by logging in and adjusting their account...

How can I access my Cleverbridge purchase history?

To view purchase history with Cleverbridge, log into your account on their website. Look for "Order History" or "Purchase...
We look to the Cleverbridge issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Cleverbridge issues reported to GetHuman
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