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Discord App Customer FAQ

Top Answers & How-to Guides

How do I Contact Discord App Customer Service?

The question we are asked most often is about how to talk to Discord App customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create a Discord account?

To create a Discord account, visit discord.com or download the app. After signing up, provide your email, username, and...

How do I invite friends to my Discord server?

Inviting friends to a Discord server involves a few simple steps. First, ensure you have the necessary permissions and then...
Ask any question you have about Discord App customer service, get an answer now.

Recent Discord App Customer Questions

I need to appeal a permanent suspension

To appeal a permanent suspension on Discord, you can submit your appeal through the link provided on the page you are currently viewing. Make sure to include any necessary details regarding your account and the reason for your appeal.
Asked Jan 24, 2025 12:58 PM

Who can help me with Discord App membership questions?

Our experienced team at Discord can help you with membership questions. You can reach out to the Discord support team by submitting a request. You should provide as much detail as possible so they can assist you. The team is trained to answer a wide array of inquiries, including membership questions so you'll get the information and assistance you need. Make sure to check out the Help Center as well, as there might be articles related to your query.
Asked May 29, 2024 12:15 AM

People are getting unmuted without touching the mute button

This might occur due to a few reasons. Firstly, if you're modding a server, check if there are other mods who may be unmuting users. Secondly, the app might have a glitch. Ensure that users have the most current version of the Discord App. If the problem persists, they might need to re-install the app. Finally, check if a bot with administrative privileges is unmuting users—adjust its permissions as necessary.
Asked May 18, 2024 1:25 AM

How do i recover my lost account after losing the email?

If you've lost your Discord account after losing the related email, unfortunately, you might face some difficulties. Discord requires email verification for account recovery and does not restore accounts without this verification. In case you can't access your email, try to recover the email account first via your email service provider. If successful, you can reset your Discord password by clicking on `Forgot Password` at the Discord login page. The reset link will be sent to the recovered email. Remember that keeping your account information safe and secure is essential. We advise to have an active email and password just for your Discord use.
Asked May 9, 2024 9:07 PM

My discord account have been hacked, how do I go about it?

We're sorry to hear that you're having this issue. If you believe your Discord account has been hacked, immediately change your password. This will log out every device logged in into your account. It's also highly advised that you enable Two-Factor Authentication (2FA) for an extra layer of security. Contact Discord support as soon as possible and include any relevant details to report the hack. If you've lost access to your account and can't change the password, the support team can help you recover the account. Always remember: never share your Discord login credentials with anyone to prevent unauthorized access.
Asked Apr 20, 2024 6:51 AM

Help me with my Discord App customer service issue

General Information

Is Discord free to use?

Discord is mostly free, allowing users to create servers, join communities, and communicate without charges. Premium features...

What platforms is Discord available on?

Discord is accessible on various platforms including Windows and macOS for desktop users, a web version for browsers, and...

What is Discord and what features does it offer?

Discord is a flexible communication platform initially designed for gamers but now serves diverse communities. It allows for...

Safety and Reporting

How do I report inappropriate behavior on Discord?

To report inappropriate conduct on Discord, users should identify the offending message and utilize the integrated reporting...

How does Discord ensure user safety?

Discord prioritizes user safety through various measures including moderation tools for server management, automated systems to...

How can I troubleshoot connection issues on Discord?

To address connection issues on Discord, users should first ensure a stable internet connection and test its speed. Restarting...

Features and Functionality

Can I integrate other apps with my Discord server?

Integrating other applications with a Discord server is definitely possible. Users can enhance their servers with features like...

How does voice chat work in Discord?

Voice chat on Discord allows real-time communication by connecting users to dedicated servers where audio data is exchanged...

What are the benefits of Discord Nitro?

Discord Nitro presents a variety of advantages for subscribers, including improved video and voice quality, enlarged file...

What are Discord bots and how do they work?

Discord bots are automated applications that enhance server experiences by performing various tasks like moderating chats,...

Account Management

How do I create a Discord account?

To create a Discord account, visit discord.com or download the app. After signing up, provide your email, username, and...

How do I invite friends to my Discord server?

Inviting friends to a Discord server involves a few simple steps. First, ensure you have the necessary permissions and then...

Can I customize my Discord experience?

Users can indeed personalize their Discord experience through various settings. They can adjust profile details, select themes,...

Community and Servers

How do I set up my own server on Discord?

Setting up a Discord server is easy. First, log in or create an account, then click the plus icon on the sidebar to start....

What types of communities can I join on Discord?

Discord provides a wide array of communities catering to diverse interests, including gaming, art, music, education, and...

What are Discord's moderation tools?

Discord provides various moderation tools for server management including role creation with defined permissions, built-in...
We look to the Discord App issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Discord App issues reported to GetHuman

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