© GetHuman Inc.

Nerf Customer FAQ

Top Answers & How-to Guides

What is Nerf's Phone Number?

The question we are asked most often is about how to talk to Nerf customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Nerf customer service, get an answer now.

Recent Nerf Customer Questions

slide on my nerf rival kronos XVIII-500 jammed open on the first time. Cannot get it to go back into firing position. All balls have been removed so nothing is jammed in. Reset button does nothing. How do I get it to release?

It sounds like there might be an issue with the internal mechanisms of your Nerf Rival Kronos XVIII-500. Here are some steps to potentially resolve your issue: 1. Check to ensure that there isn't any hidden debris or obstruction causing the jam. 2. If the blaster's slide has been pushed back and locked, you may try manually pushing the slide forward. 3. Apply a slight twist while pushing the slide forward, or gently shake the blaster to see if that works. Make sure not to force it too hard, as that could cause potential damage. If these steps do not work, there might be a mechanical fault that requires manufacturer repairs.
Asked Mar 25, 2024 4:24 PM

Help me with my Nerf customer service issue

Product Information

What products are available in the Nerf line?

Nerf provides a broad selection of products including a variety of blasters, water blasters from the Super Soaker series, and...

Can I find replacement darts for Nerf blasters?

Replacement darts for Nerf blasters are easily obtainable from various retailers, both in stores and online. Nerf provides...

Are there any exclusive Nerf items available online?

Nerf often provides exclusive items through select retailers and online. These can include special editions and unique colors,...

What is the warranty policy on Nerf products?

Nerf provides a warranty lasting typically one year against defects in materials and workmanship. This coverage excludes issues...

Does Nerf have any limited edition products?

Nerf occasionally releases limited edition products featuring unique designs and collaborations with popular franchises. These...

Purchasing and Availability

Where can I buy Nerf products?

Nerf products can be purchased from various retailers including e-commerce sites like Amazon and Walmart, as well as local...

Are there specific age recommendations for Nerf products?

Nerf products have specific age recommendations shown on their packaging and website. These guidelines help ensure safety and...

Safety and Maintenance

How do I properly maintain Nerf blasters?

To maintain Nerf blasters effectively, it is crucial to keep them clean, clear any jams safely, and inspect foam darts for...

What safety guidelines should I follow when using Nerf toys?

When using Nerf toys, it is essential to wear protective eyewear, play in open areas, and supervise younger children. Users...

How do I properly store Nerf products?

Proper storage of Nerf products enhances their durability. Clean the toys before putting them away, placing them in a cool, dry...

Community and Involvement

How can I get involved with Nerf events or competitions?

Those interested in Nerf events can explore independent competitions and local gatherings by engaging with online communities,...

Is there a Nerf fan community I can join?

There are numerous informal communities for Nerf enthusiasts to join, including online forums and social media groups. Fans can...

History and Innovations

What is the history of the Nerf brand?

The Nerf brand originated in the late 1960s with a soft foam ball by Parker Brothers, officially launching in 1969. The brand...

What innovations has Nerf introduced in recent years?

Nerf has made notable innovations lately, including the Ultra line for longer-range and accurate darts, blasters that connect...

Fun and Gameplay

What are some fun game ideas using Nerf blasters?

Nerf blasters can be used in various entertaining games like capture the flag, where teams defend and capture flags, a zombie...

Can Nerf products be used outdoors?

Nerf products are designed for both indoor and outdoor use, often enhancing play in open spaces. Outdoor play offers excitement...
We look to the Nerf issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Nerf issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!