Recent Subway Customer Questions
How can I file a complaint against a manager at Subway
You can file a complaint against a Subway manager by following the procedure outlined for feedback or concerns. Typically, this could involve submitting your issue through the designated customer service channels or feedback forms on the Subway website. Make sure to provide detailed information about your experience for a thorough investigation.
Asked May 7, 2025 12:41 AM
How to contact Subway's corporate office for being overcharged and cussed out by manager complaint line
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked May 7, 2025 12:38 AM
I ordered through the app and they charged me twice yet. I got to the store to pick it up and he refuses to even talk to me about anything. He never got the order.
We're sorry to hear about your experience. It's important to resolve issues with your order directly through the app or through the link for the most updated contact information provided on this page. They can help address your concerns about the duplicate charge and your order not being prepared.
Asked Dec 27, 2024 2:51 AM
Didn't get rewards for todays visit
We're sorry to hear that you didn't receive your rewards for your recent visit. Usually, points might take up to 24 hours to reflect in your account. Please ensure you provided your rewards account information at the time of purchase. If it has been more than 24 hours and your points still haven't updated, there could be an issue with the system or your-specific transaction. We recommend you follow the link provided on this page to the most up-to-date contact information to directly address your concern with Subway's customer service. They can look into this issue more closely.
Asked May 11, 2024 12:12 AM
How do I talk to someone about using the mobile app
You can certainly get guidance on using the Subway mobile app. For the most accurate and up-to-date contact information, you can find a link on this page to get in touch with Subway's customer service. They can walk you through any questions or concerns you have about the mobile app. It's also worth noting that the app itself has a user-friendly design with intuitive controls, so you may find it quite easy to navigate and use on your own. They've created it with customers in mind and want to ensure it's simple for everyone to use.
Asked May 9, 2024 6:58 PM
Help me with my Subway customer service issue
Feedback and Experience
What should I do if I have a food allergy when ordering at Subway?
When a customer has a food allergy and wishes to order at Subway, it is essential to take specific precautions to ensure their safety.
Moreover, customers can refer to Subway's nutritional and allergen information available on their official website. This resource provides comprehensive details about ingredients and can help customers make informed choices based on their dietary restrictions. It is advisable for customers to review this information before placing an order.
In situations where there is uncertainty about specific items or ingredients, it is always prudent to seek clarification from the staff. The well-being of customers is of paramount importance, and taking these steps can help ensure a safe dining experience at Subway. For further details or assistance, customers may consider checking Subway's official website for more information....
Menu Options
What are the dietary options available at Subway?
Subway offers a variety of dietary options to cater to different nutritional needs and preferences. Customers can choose from a range
Additionally, for those monitoring their carbohydrate intake, Subway offers a range of low-carb options, including salads and lettuce wraps. The menu also includes whole grain breads, which provide a healthier alternative to traditional white bread. Furthermore, customers can customize their orders to accommodate specific dietary restrictions, whether that is gluten-free options or lower sodium selections.
For individuals who are concerned about allergens, Subway provides information on the ingredients used in their products, allowing customers to make informed choices about what they eat. It may be beneficial for individuals with specific dietary needs to check the current menu on the Subway website, where they can find detailed nutritional information and allergen listings to ensure their selections align with their dietary preferences....
Are there any vegetarian or vegan options at Subway?
Subway offers a variety of vegetarian and vegan options to cater to different dietary preferences. For those seeking vegetarian choices,
For vegan customers, Subway provides the opportunity to build sandwiches or salads without any animal products. Many of the vegetables offered are suitable for vegan diets, and customers can choose bread options that do not contain dairy or eggs. However, it is essential to check the specific bread ingredients, as some varieties may contain non-vegan ingredients.
Additionally, Subway may offer vegan-friendly sauces and dressings. By combining various ingredients, customers can create satisfying and delicious vegetarian or vegan meals. For the most accurate and up-to-date information regarding options, it is advisable to check the current menu on the Subway website....
What is the nutritional information for Subway menu items?
Subway offers a variety of menu items, and the nutritional information can vary significantly depending on the ingredients and customization
For sandwiches, nutritional values can fluctuate based on factors such as the type of bread, the choice of meats and cheeses, and the selection of toppings and sauces. For example, choosing whole grain bread and loading up on vegetables can increase fiber and reduce calories, while opting for mayonnaise or heavy sauces can raise the fat and calorie content.
Subway also provides information on gluten-free options, as well as vegetarian and vegan choices, catering to various dietary restrictions. Salads often come with dressing options, and it is important to consider the nutritional implications of these dressings as well.
To find comprehensive nutritional facts, including calories, fat content, carbohydrate levels, sodium, protein, and other nutrients, one should visit Subway's official website. There, customers can use the nutrition calculator to tailor their selections and better understand the nutritional content of their meal choices. This can assist in making conscious decisions when dining at Subway. It is always advisable to review the most recent information available, as menu items and nutritional values can change over time....
Are there any gluten-free options at Subway?
Subway offers a variety of gluten-free options for customers who need to avoid gluten in their diet. While Subway does not currently
It is important to note that while Subway takes measures to prevent cross-contamination, such as using separate utensils and preparation areas, they cannot guarantee a completely gluten-free environment. Therefore, customers with celiac disease or severe gluten sensitivities should exercise caution when ordering. For the most current information about gluten-free offerings, customers should check the official Subway website or inquire at their local Subway restaurant....
Customization and Ordering
Can I customize my order at Subway?
Yes, customers can certainly customize their orders at Subway. The brand is known for allowing individuals to create their perfect
Subway also offers different sizes to accommodate varying appetites, along with options that cater to specific dietary preferences, such as low-carb choices. This customization capability is what makes Subway stand out and empowers customers to build a meal that satisfies their tastes and nutritional needs. For more specific details or offers, it may be beneficial to check the current Subway website....
Promotions and Rewards
What is the Subway rewards program and how does it work?
The Subway rewards program, known as Subway MyWay Rewards, is a customer loyalty initiative designed to reward frequent patrons of
To participate in the Subway MyWay Rewards program, customers need to sign up, which can typically be done through the Subway website or the Subway app. After creating an account, members can begin earning points with eligible purchases. When making a transaction, customers can simply provide their phone number associated with their rewards account or scan their app for point accumulation. Points are usually awarded based on the total amount spent, excluding taxes and tips.
Additionally, members can benefit from special promotions, receive birthday rewards, and enjoy personalized offers tailored to their preferences. The program often features tiered levels, which means that frequent users can achieve higher statuses that unlock even more rewards.
It is recommended to check the current Subway website for details on the specific rules and offers related to the rewards program, as these can vary by location and may change over time. Overall, the Subway MyWay Rewards program aims to enhance the overall dining experience for loyal customers by providing them with incentives for their continued patronage....
How does the Subway rewards program earn points?
The Subway rewards program allows customers to earn points for their purchases, which can later be redeemed for various rewards, such
Enrollment in the rewards program usually requires customers to create an account, either online or through the Subway app. Once registered, customers can track their points and view available rewards. Points accumulate with each purchase, allowing patrons to achieve rewards by reaching specific point thresholds.
The rewards program also often includes bonus point opportunities during special promotions, such as purchasing certain menu items or participating in specific events. Customers may also earn additional points by ordering through the Subway mobile app or website, which can enhance their earning potential.
For the most current details on the Subway rewards program, including point accumulation and rewards redemption, it is advisable to visit the official Subway website or check the app for the latest updates and offers....
Employment and Catering
What is the process for applying to work at Subway?
The process for applying to work at Subway typically involves several straightforward steps. First, interested candidates should visit
Once they find a suitable position, applicants usually need to complete an online application form. This form typically requires personal information, work experience, and availability. Some locations may also accept in-person applications, which can be beneficial for candidates who prefer face-to-face interactions.
After submitting the application, candidates may be contacted for an interview. This interview could involve discussions about availability, previous experience, and reasons for wanting to join Subway. It is crucial for applicants to prepare by staying informed about Subway's values and mission, as this can be beneficial in demonstrating alignment with the company.
Following the interview, if successful, candidates will receive a job offer, which may include crucial details such as pay and work hours. For specific information about the application process or any other details, it might be useful to check Subway's current web page....