netTALK Customer FAQ

Hum and static can occur due to various factors like poor internet connection, faulty equipment, or network issues. Ensure your internet is stable and the netTALK device is properly connected. Restarting your modem and router may help. Regarding the busy signal, it may be a network issue or the recipient's phone settings. Checking your device and network conditions can often resolve these problems. If issues persist, we recommend looking for troubleshooting tips in the appropriate section on this page.

We cannot assist with account-specific issues or access personal account information. However, you can find assistance regarding password reset and account renewal through the appropriate resources linked on the page you are viewing. Please look there for the steps needed to resolve your password issue.

We're sorry for the trouble you're having. Try resetting your password first. Click on "Forgot Password" on the login page and follow the instructions provided to reset your password. If you're experiencing other issues impeding your access, make sure your internet connection is stable, clear your browser cache and cookies, or try using a different browser. If the problem persists, there might be an issue with your account which the netTALK customer service team could help resolve.