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X Customer FAQ

Top Answers & How-to Guides

What is X's Phone Number?

The question we are asked most often is about how to talk to X customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Get My Twitter Account Verified?

Twitter has made it easy to verify your account, and there is no cost associated with it. To apply for verification, you need...

How Do I Update My Email on My Twitter Account?

With the information below, you should update your Twitter email address successfully with little to no problem. You need to be...
Ask any question you have about X customer service, get an answer now.

Recent X Customer Questions

how do i update my credit card?

To update your credit card information, navigate to your account settings and look for the payment methods section. Here, you can add a new credit card or update your existing one with the new details. Be sure to save your changes to ensure your new information is recorded.
Asked Jun 5, 2025 10:07 PM

How do I submit an appeal to gain access back to my account. My currently Military and had to deactivate my account I wasn’t able to reactivate it within the 30days due to be extended please let me know if there some way I can get my account back

To submit an appeal for account reactivation, please follow the process outlined on our website. Typically, this involves filling out a specific form for account appeals. Ensure you include relevant details about your situation, such as your military service and the reason for deactivation. We review appeals carefully and respond as quickly as possible. Check the link provided on this page for the most current steps and forms needed for your appeal.
Asked Apr 5, 2025 12:13 AM

Twitter suspended my account because I have violated there rules against inauthentic accounts so how do I write an appeal to them explaining that I am the legitimate owner of the account and that they made a mistake.

To write an appeal to Twitter regarding your suspended account, clearly explain your situation and assert that you are the legitimate owner. Begin by addressing the reason for the suspension and acknowledge Twitter's rules. State your case, including any relevant details that prove your identity and authenticity. Be concise, polite, and professional in your tone. Ensure you include any necessary account details such as your username and associated email address. Finish by requesting a review of your account suspension. Remember to follow Twitter's appeal process as outlined in their help section.
Asked Mar 29, 2025 2:53 PM

What is the best way to appeal the suspension of your X account

To appeal the suspension of your X account, follow the specific procedures outlined on the platform. Typically, this involves submitting an appeal form or response directly through the account login page or support section. Provide any relevant details that explain your situation clearly and concisely. Make sure to adhere to the community guidelines and terms of service to strengthen your appeal. Ensure you check for any updates regarding the appeal process as policies may evolve.
Asked Mar 25, 2025 9:20 PM

أريد إنشاء حساب جديد للمدرسة على منصة اكس لان الحساب الاول موقوف ولا اعرف رقم الجوال اللي يرسل عليه التوثيق والإيميل قديم وملغى

نحن نعتذر عن سماع ذلك. لإنشاء حساب جديد، يُفضل استخدام رقم هاتف وإيميل فعالين. تأكد من أن تكون المعلومات المستخدمة حديثة وصحيحة لضمان عملية التوثيق بنجاح. هناك رابط لأحدث معلومات الاتصال على هذه الصفحة يمكنك الاطلاع عليه للمزيد من المساعدة.
Asked Mar 7, 2025 5:10 AM

Help me with my X customer service issue

Account Management

How Do I Get My Twitter Account Verified?

Twitter has made it easy to verify your account, and there is no cost associated with it. To apply for verification, you need...

How Do I Update My Email on My Twitter Account?

With the information below, you should update your Twitter email address successfully with little to no problem. You need to be...

How Do I Change the Language on Twitter?

Twitter is a site that has grown from its American roots to become a worldwide phenomenon. The need for regional support has...

What Do I Do If Twitter Will Not Allow Me to Change My Username?

Changing both your Twitter username, or handle, and changing your display name are both simple, painless processes. In the...

How Do I Delete My Twitter Account?

To delete your Twitter account, you must first deactivate it. After deactivation, Twitter provides a 30-day window for you to...

How Do I Recover My Twitter Account?

If you lose access to your Twitter account, there are steps you can take to recover it. First, visit the Twitter login page and...

How Do I Appeal a Suspension from Twitter?

Twitter has policies and terms of service that users must adhere to, or their accounts may be suspended. However, if you...

What Do I Do If My Twitter Account Is Locked?

When users fail too many times to sign in to Twitter or X, they are temporarily locked out of their accounts. This lock-out...

Notifications and Interaction

How Do I Turn Off Email Notifications from Twitter?

There are a few ways to turn off email notifications from Twitter. The easiest way is by changing your settings via the Twitter...

How Do I Unlink Twitter from Facebook?

If you have linked your Twitter account with your Facebook account then your tweets are automatically posted to your Facebook...

Why Aren't My Tweets Showing on Other People's Timeline?

Twitter remains a popular way for users to keep in touch. Content that's short and sweet provided in real time may have...

How Do I Fix My Tweet Amounts If They Are Wrong on Twitter?

The problem of incorrect tweets is common and it does not have a specific cause. However, it is possible to fix. If you suspect...

How Do I Restore My Direct Messages on Twitter?

Retrieving messages on Twitter can be a walk in the park if you follow the above guide. However, our team also provides...

Why Can't People Follow Me on Twitter?

Twitter provides several ways for people to obtain followers, which means sometimes people cannot follow you. If an account is...

Privacy and Security

How Do I Report a Fake Twitter Account?

Whether it's an account impersonating you, or just a fake account that doesn't belong in the community, here's how you can...

How Do I Remove My Twitter Account from Google Search?

This Gethuman guide explains how Google search results only update every so often, but you can request that they remove your...

How Do I Fix a Hacked Twitter Account?

Twitter is a free social platform where users can post links, photos, videos, and texts. Sometimes, Twitter accounts get...

How do I block or unblock someone on Twitter?

To block or unblock a user on Twitter, go to their profile, find the menu icon, and choose the appropriate option. Confirm your...

What are the privacy settings available on my Twitter account?

Twitter offers several privacy settings to help users control their online presence. Options include protecting tweets for...

What should I do if I suspect that my account has been hacked?

If an account is suspected to be hacked, immediate measures should be taken. First, try logging in, and if unsuccessful,...

Troubleshooting

How Do I Recover All of My Deleted Tweets on Twitter?

Twitter makes it easy and intuitive for users to download and access their Twitter data, including deleted tweets. However,...

How do I change my Twitter username?

To change a username on X, log into your account, access your profile settings, and locate the edit option. Enter a new unique...
We look to the X issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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