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Affirm Customer FAQ

Top Answers & How-to Guides

What is Affirm's Phone Number?

The question we are asked most often is about how to talk to Affirm customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I recover my Affirm account?

Affirm allows users to buy now and pay later, with credit limits based on eligibility. To recover a closed account, update...
Ask any question you have about Affirm customer service, get an answer now.

Recent Affirm Customer Questions

Can customer service help with applying for loan

Customer service can assist you with questions about the application process for a loan, but they cannot apply for a loan on your behalf. They can guide you through the steps and provide information about what you need to complete your application.
Asked Jun 3, 2025 5:25 AM

Como hago para tener ayuda telefonica en español

Hay un enlace en esta página que proporciona la información de contacto más actualizada, donde podrás encontrar opciones para asistencia telefónica en español.
Asked Sep 18, 2024 5:16 PM

Como me comunico con agorm en español ?

Para comunicarte con Affirm en español, puedes utilizar el enlace a la información de contacto más actualizada que se encuentra aquí en esta página que estás viendo. Affirm se esfuerza por proporcionar soporte en varios idiomas, incluyendo el español. Sin embargo, los tiempos de respuesta pueden variar dependiendo de la disponibilidad de los representantes de servicio al cliente que hablan español. Te recomendamos tener paciencia y alguien te atenderá tan pronto como sea posible.
Asked Jun 19, 2024 5:08 AM

How do I know how much I'm allowed

The amount you're approved for with Affirm depends on multiple factors, including your credit score and history, the merchant you're buying from, and the amount you're trying to finance. Affirm evaluates these factors to determine your creditworthiness and decide how much they can lend. This process occurs when you select Affirm as your payment method at checkout. After you've provided some personal information, Affirm will let you know almost instantly whether you're approved and for what amount. Remember, the amount you're allowed can vary for each purchase and may not cover the entire cost of your purchase.
Asked Apr 9, 2024 4:10 PM

How do I contact the bank that gave me my affirm loan?

Affirm manages all their own loans, so you don't need to contact a separate bank. If you need assistance with your Affirm loan, you should directly reach out to Affirm's customer service team. They are here to assist with any issues regarding your loan, including questions about payments, interest rates, or loan terms. It's important to remember, however, that Affirm's customer service can only provide help with Affirm products and services. For issues not directly related to Affirm, you might need to contact the appropriate institution or service provider.
Asked Apr 5, 2024 6:29 PM

Help me with my Affirm customer service issue

Payment Assistance

What Do You Do If You Are Having Trouble Making a Payment to Affirm?

If you are having problems making payments to Affirm.com you can notify them with these helpful tips.

How Do I Set Up a Payment Arrangement with Affirm?

Affirm is an American company that offers pay-later services for in-store and online purchases. To set up a payment arrangement...

What happens if I miss a payment on my Affirm loan?

If a customer fails to make a payment on an Affirm loan, they may incur late fees and it can adversely affect their credit...

Can I change the repayment schedule for my Affirm loan?

Affirm allows some flexibility in adjusting loan repayment schedules based on various factors like loan terms and policies....

Payment Methods

How Do I Make a Payment on Affirm?

Making a payment on Affirm.com is straightforward with this guide. Start by logging into your account on the website,...

Do I need to have a credit card to use Affirm?

Using Affirm does not require a credit card since it offers financing alternatives for purchases through loans paid back in...

Can I pay off my Affirm loan early without any penalties?

Customers can generally pay off their Affirm loan early without facing any penalties, allowing them to save on interest. They...

Loan Management

How do I recover my Affirm account?

Affirm allows users to buy now and pay later, with credit limits based on eligibility. To recover a closed account, update...

What happens if I return an item bought with Affirm?

When returning an item purchased with Affirm, the refund process typically follows the retailer's return policy. Once the...

How do I manage my Affirm loans through the app?

To manage loans in the Affirm app, users can view their loan details on the dashboard, including balances and due dates. They...

What happens if I return an item bought with Affirm?

When returning an item purchased with Affirm, the refund process typically follows the retailer's return policy. Once the...

How do I manage my Affirm loans through the app?

To manage loans in the Affirm app, users can view their loan details on the dashboard, including balances and due dates. They...

What happens if I return an item bought with Affirm?

When returning an item purchased with Affirm, the refund process typically follows the retailer's return policy. Once the...

How do I manage my Affirm loans through the app?

To manage loans in the Affirm app, users can view their loan details on the dashboard, including balances and due dates. They...

Application and Approval

How Do You Get Affirm to Approve Your Denied Application?

Affirm is a popular financing option providing fixed interest rates and no hidden fees. If your application is denied, take...

What information do I need to provide to apply for an Affirm loan?

To apply for an Affirm loan, applicants typically need to provide personal details like name, address, date of birth, and...

How long is the approval process for an Affirm loan?

Affirm's loan approval process is generally swift, with decisions made in seconds during checkout at participating retailers....

Can I change my payment method after applying for an Affirm loan?

After applying for an Affirm loan, altering the payment method may not be possible as the loan terms are typically fixed. Users...

Can I change my payment method after applying for an Affirm loan?

After applying for an Affirm loan, altering the payment method may not be possible as the loan terms are typically fixed. Users...

Can I change my payment method after applying for an Affirm loan?

After applying for an Affirm loan, altering the payment method may not be possible as the loan terms are typically fixed. Users...

Usage and Restrictions

Can I use Affirm to finance purchases from any store?

Affirm can be used for financing purchases at many online and in-store retailers, but not all stores partner with it. To...

Can I use Affirm for international purchases?

Affirm mainly operates in the United States and Canada, making its financing options generally unavailable for international...

What happens if I lose my phone or change my phone number?

If a user loses their phone or changes their phone number, they should update their Affirm account information to ensure...

Are there any fees associated with Affirm loans?

Affirm does not charge late or hidden fees for loans, but users should note that interest may apply based on creditworthiness...

Are there any fees associated with Affirm loans?

Affirm does not charge late or hidden fees for loans, but users should note that interest may apply based on creditworthiness...

Are there any fees associated with Affirm loans?

Affirm does not charge late or hidden fees for loans, but users should note that interest may apply based on creditworthiness...
We look to the Affirm issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Affirm issues reported to GetHuman
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