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FlipKart Customer FAQ

Top Answers & How-to Guides

What is FlipKart's Phone Number?

The question we are asked most often is about how to talk to FlipKart customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I recover my FlipKart account?

If you no longer have access to your Flipkart account, don't panic. We found all the best ways to recover your Flipkart account...

What is Flipkart Plus and how does it work?

Flipkart Plus is a loyalty program that rewards customers for shopping on Flipkart. Users earn Plus Points with each purchase,...
Ask any question you have about FlipKart customer service, get an answer now.

Recent FlipKart Customer Questions

How do I recover my flipkart account

To recover your Flipkart account, go to the login page and click on the "Forgot Password?" link. Enter your registered email or mobile number, and you will receive instructions to reset your password. Follow the instructions provided in the email or SMS to successfully recover your account. If you encounter any issues, you can refer to the support resources available.
Asked Jan 8, 2025 8:49 AM

I ordered guitar and want to return it. But the 7 days return policy is finished still i want to return it. Please tell me how to do it

Our standard return policy is 7 days from the date of delivery. Unfortunately, returns after this period are typically not accepted. We suggest reviewing the terms of your purchase and checking if there are any exceptions or specific policies that might apply to your situation. For more information on this, please refer to the link to the most up-to-date contact information provided on this page.
Asked Jan 7, 2025 10:24 AM

How do I get my refund of the cancellation order

To get a refund for a canceled order, you need to ensure the order has been canceled successfully through your FlipKart account. Refunds are typically processed to the original payment method within 7-10 business days. If you paid by cash on delivery, the refund will be processed to your bank account or as FlipKart Wallet balance. Keep an eye on your order status for updates on the refund process.
Asked Jul 11, 2024 3:05 PM

I get delivery which I had ordered but it was not showing in order list and now I want to return it, but the order doesn't display in order section

To initiate a return on FlipKart, the order needs to be present in your "Orders" section. If it is not displaying there, there might be a technical issue. However, please ensure that you're logged into the correct account, which you used for placing the order. You might have multiple accounts. If the issue continues, we suggest clearing your browser's cache and cookies or trying a different browser. If the order is still not appearing, there could be a specific issue with your account and the order in question. As far as we can assist here, you may need to click on the contact link on this page to get in touch with FlipKart directly for further help.
Asked May 31, 2024 11:52 AM

i cant change my flipkart password

Changing your FlipKart password is quite simple. Here's a quick step-by-step guide: 1. Log into your Flipkart account. 2. Click on 'My Account' and then select 'Account Settings.' 3. You will see an option for 'Change Password', click on that. 4. You'll be asked to enter your current password and then your new password. Input these details. 5. Once you've confirmed the new password, click on 'Save Changes.' If you've forgotten your current password, click on 'Forgot Password' at the login screen, and Flipkart will send a reset link to your registered email address.
Asked May 8, 2024 7:16 AM

Help me with my FlipKart customer service issue

Order Tracking

How do I track my FlipKart order?

If you ordered soemthing from Flipkart and would like to track it's delivery, here are the best and most effective ways to do so.

How long does it take for FlipKart to deliver an order?

Delivery times on FlipKart depend on product type, seller, location, and shipping method. Typically, items arrive within three...

Can I change my delivery address after placing an order on FlipKart?

Yes, customers can modify their delivery address for orders on FlipKart, but this can only be done before the item has shipped....

Exchanges

How do I get FlipKart to refund a charge?

Refunds can be a hassle. Well don't let them be, especially when it comes to Flipkart. We looked up the best ways to get your...

How can I exchange my order on FlipKart?

If you ordered something from Flipkart and it's the wrong size and needs to be exchanged, here is the fastest way to exchange...

Returns and Cancellations

How Can I Return My Order on FlipKart?

Flipkart allows returns, replacements, or exchanges for defective, damaged, tampered, or ill-fitting products, as well as for...

How do I return my order to FlipKart?

Online shopping has revolutionized the way we shop, offering convenience and a wide range of products. However, returning items...

How do I cancel my order on FlipKart?

Don't let cancelling an order with Flipkart cause you a hassle. Cancelling an order is stress and pain free if you just follow...

What is FlipKart's return policy?

FlipKart's return policy permits product returns within a time frame of seven to thirty days, varying by category. Items must...

Can I cancel a refund request on FlipKart?

Yes, a customer can cancel a refund request on FlipKart if it has not yet been processed. They can check this by visiting their...

Can I return a product if I have used it on FlipKart?

Customers can return used products on FlipKart within a specified return window, usually between ten to thirty days, depending...

Account and Recovery

How do I recover my FlipKart account?

If you no longer have access to your Flipkart account, don't panic. We found all the best ways to recover your Flipkart account...

What is Flipkart Plus and how does it work?

Flipkart Plus is a loyalty program that rewards customers for shopping on Flipkart. Users earn Plus Points with each purchase,...

Payments and Offers

What are the payment options available on FlipKart?

FlipKart provides various payment methods including credit and debit cards for secure online transactions, mobile wallets like...

Are there any discounts or offers available on FlipKart?

FlipKart offers a variety of discounts and promotions across different categories, especially during festive sales like the Big...

Is there a warranty on products purchased from FlipKart?

Products bought from FlipKart generally come with a warranty, but this varies by product type and manufacturer's policies....
We look to the FlipKart issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
FlipKart issues reported to GetHuman
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