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FlipKey Customer FAQ

Top Answers & How-to Guides

What is FlipKey's Phone Number?

The question we are asked most often is about how to talk to FlipKey customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need to create an account to book a vacation rental on FlipKey?

An account is required to book a vacation rental on FlipKey, allowing for easier management of bookings and a personalized...
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Recent FlipKey Customer Questions

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Cancellation and Modifications

What is the cancellation policy for bookings on FlipKey?

The cancellation policy for FlipKey bookings differs by property based on the host's preferences. Options include flexible,...
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Can I modify or cancel my booking after it has been confirmed?

Modifying or canceling a confirmed booking on FlipKey depends on the property's cancellation policy, which varies by host....
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Payment and Fees

What payment methods are accepted on FlipKey?

FlipKey accepts various payment methods through a secure platform, including major credit and debit cards like Visa and...
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Are there any additional fees or taxes added to the rental cost?

When booking a property through FlipKey, additional fees and taxes may apply beyond the listed rental cost. These can vary by...
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How can I safely pay for my booking on FlipKey?

To ensure safe payments on FlipKey, guests should use the secure payment system on the site and avoid external transactions,...
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Booking Requirements

Do I need to create an account to book a vacation rental on FlipKey?

An account is required to book a vacation rental on FlipKey, allowing for easier management of bookings and a personalized...
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Are there any discounts for booking longer stays on FlipKey?

FlipKey allows hosts to offer discounts for longer stays, like weekly or monthly rentals, and these discounts vary by property....
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Host and Property Issues

What are the requirements to become a verified host on FlipKey?

To become a verified host on FlipKey, owners must create a detailed property profile, maintain strong communication with...
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How can I contact the host about a specific property?

To reach out to a property host on FlipKey, visit the property listing page and use the "Contact Host" or "Send Message" option...
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What should I do if a property does not match the description?

If a FlipKey property does not align with its description, document the issues with photos and notes. Then, kindly reach out to...
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Travel Insurance and Safety

Is travel insurance offered for bookings made on FlipKey?

FlipKey does not provide travel insurance for its bookings, but travelers are encouraged to seek policies from third-party...
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Are there any safety measures for guests during their stay?

When using FlipKey, guests can expect property owners to implement various safety measures like smoke detectors and secure...
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Reviews and Customer Support

What should I do if I have issues during my stay?

If travelers experience problems during their stay at a FlipKey property, they should first inform the host through the...
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Is there a customer review system on FlipKey?

FlipKey features a customer review system that enables guests to provide feedback after their stays. This helps potential...
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Can I leave a review for my host after my stay?

Guests can certainly leave a review for their host after their stay on FlipKey. This process allows them to share insights...
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We look to the FlipKey issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
FlipKey issues reported to GetHuman
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