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GoBank Customer FAQ

Top Answers & How-to Guides

What is GoBank's Phone Number?

The question we are asked most often is about how to talk to GoBank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover Access to My GoBank Account?

If you forgot your GoBank account password, you can recover it in a few simple steps with these helpful tips.

What do I do if I'm locked out of my GoBank account?

If you are locked out of your GoBank account, there are several reasons why this may have happened, including suspicion of...
Ask any question you have about GoBank customer service, get an answer now.

Recent GoBank Customer Questions

Don't know username nor email to my accounts

We're sorry to hear you're having trouble accessing your GoBank account. If you forget your username or email, unfortunately, there's no automated way to retrieve it. You'll need to directly communicate with GoBank's Customer Care. Since your security is our priority, it is important to verify identities before providing any account information. This ensures your private information stays safe. Remember, never share your personal information like social security number or account password in a public setting or to anyone you don't trust.
Asked Feb 25, 2024 9:38 PM

Help me with my GoBank customer service issue

Account Access

How Do I Recover Access to My GoBank Account?

If you forgot your GoBank account password, you can recover it in a few simple steps with these helpful tips.

What do I do if I'm locked out of my GoBank account?

If you are locked out of your GoBank account, there are several reasons why this may have happened, including suspicion of...

Disputes and Fees

How do I dispute a charge with GoBank?

To dispute unauthorized charges on your GoBank account, check transaction details first. Some retailers may appear under...

What fees are associated with using GoBank?

GoBank has various fees, though it can waive the monthly maintenance fee under certain conditions, like minimum direct...

Card Activation and Usage

How do I activate my GoBank card?

Don't get frustrated trying to figure out why your GoBank account didn't won't activate. Follow this guide to get your account...

What Do I Do If My GoBank Card Was Lost or Stolen?

If your GoBank card is lost, try to retrace your steps and think of places where you may have misplaced it. If you suspect that...

Can I use my GoBank card internationally?

GoBank cards may be used internationally, but users must enable international transactions and check for restrictions. There...

What is the daily spending limit on a GoBank card?

The daily spending limit on a GoBank card is generally up to one thousand dollars, influenced by account type and activity....

Card Delivery and Transfers

How long does it take for a GoBank card to arrive in the mail?

The delivery time for a GoBank card usually ranges from seven to ten business days after approval, but it may take longer due...

Can I transfer money from my GoBank account to another bank account?

Yes, users can transfer money from a GoBank account to another bank account using the GoBank mobile app or website. Transfers...

Account Requirements

Are there any age restrictions for opening a GoBank account?

GoBank has specific age requirements for account openings. Individuals must be at least eighteen years old to open an account...

Can I link my GoBank account to PayPal?

Users can connect their GoBank accounts to PayPal, facilitating seamless transfers and transactions. This requires logging into...
We look to the GoBank issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
GoBank issues reported to GetHuman
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