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Jordan's Furniture Customer FAQ

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What is Jordan's Furniture's Phone Number?

The question we are asked most often is about how to talk to Jordan's Furniture customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Jordan's Furniture Customer Questions

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Returns and Exchanges

Can I return or exchange a purchased item?

Jordan's Furniture allows returns and exchanges typically within thirty days of delivery or pick-up, provided the items are in...
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What is the policy for returns on clearance or sale items?

Jordan's Furniture has distinct return policies for clearance and sale items. Clearance items may be final sale and...
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Payment and Financing

What payment methods are accepted?

Jordan's Furniture accepts numerous payment methods, including major credit and debit cards, cash, checks, and financing...
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Do you offer financing options?

Jordan's Furniture does provide financing options to assist customers with their purchases. These include flexible plans like...
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Does Jordan's Furniture offer a price match guarantee?

Jordan's Furniture implements a price match policy where they aim to match lower prices on identical items found at other...
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Delivery and Assembly

Do you provide assembly services?

Jordan's Furniture generally provides assembly services for various items, especially larger or complex pieces. However, some...
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What is the typical delivery timeframe for Jordan's Furniture orders?

The delivery timeframe for Jordan's Furniture orders can range from a few days to several weeks, depending on the product type...
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What are the purchasing options for large-item deliveries?

Jordan's Furniture provides a variety of purchasing options for large-item deliveries, including standard delivery, which...
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Product Information

What is the warranty on furniture products?

The warranty on furniture at Jordan's Furniture varies by item and manufacturer, often covering defects for one year to a...
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Are there options for eco-friendly or sustainable furniture at Jordan's?

Jordan's Furniture offers a variety of eco-friendly and sustainable furniture options made from responsibly sourced materials....
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What types of furniture styles does Jordan's Furniture offer?

Jordan's Furniture provides a broad array of styles, including traditional, contemporary, modern, and transitional. Their...
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What are the dimensions of the furniture pieces available?

Jordan's Furniture provides a diverse range of furniture, and dimensions vary by item and style. Detailed measurements for each...
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Design and Consultation

Do you offer interior design services?

Jordan's Furniture offers interior design-related services, including consultations for furniture selection, color schemes, and...
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Can I schedule a virtual consultation for furniture design?

Jordan's Furniture provides various design services, including virtual consultations with design experts. Availability may...
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Assembly Instructions and Support

Can I find assembly instructions for my furniture online?

Yes, assembly instructions for Jordan's Furniture can often be found on their website, typically within each product page that...
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Are there additional costs for special orders or custom designs?

When opting for special orders or custom designs at Jordan's Furniture, expect potential additional costs based on design...
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Are there any warranties or service plans available for furniture?

Jordan's Furniture offers a range of warranties and optional service plans for their products. Standard manufacturer's...
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Promotions and Loyalty

Does Jordan's Furniture have any upcoming sales or promotions?

Jordan's Furniture frequently holds various sales and promotions throughout the year related to holidays, seasons, and special...
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Is there a loyalty program for frequent customers at Jordan's Furniture?

Jordan's Furniture has a loyalty initiative called the "Jordan's VIP Program," which rewards frequent shoppers with exclusive...
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Safety and Online Orders

How does Jordan's Furniture handle online orders?

Jordan's Furniture has a well-organized online ordering system, allowing customers to easily select items, provide shipping and...
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What safety measures are in place for in-store visits?

Jordan's Furniture prioritizes safety with regular cleaning, hand sanitizing stations, social distancing, and trained staff...
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We look to the Jordan's Furniture issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Jordan's Furniture issues reported to GetHuman
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