Lufthansa Customer FAQ

To change a name on an issued Lufthansa ticket, you generally need to contact Lufthansa directly. There may be specific conditions and fees associated with name changes, depending on the ticket type. It’s essential to have your ticket details ready when making the request.

To correct a last name on an issued ticket, please follow the specific procedures outlined by Lufthansa regarding name changes. Usually, minor corrections can be made, but significant changes may require more documentation or a fee. It’s essential to act quickly, especially since the flight is on October 1st. For detailed guidance, refer to the information available on the page you are currently viewing.

We understand how concerning it can be when your luggage doesn't arrive as expected. As a business class passenger, you should have access to services to help track your luggage. Please refer to the baggage tracking feature on our website or the most up-to-date contact information provided on this page to get assistance in locating your luggage.

For information about your missing baggage after submitting a complaint, it's best to check the status of your case through the provided reference number in your initial submission. Typically, updates regarding missing baggage are communicated via email or through the system used for your complaint. Please refer to the status on that platform for the latest information.

To change your ticket from Newark to Dublin for July 7, you can manage your booking through the Lufthansa website or app by entering your booking reference and last name. Look for the option to change your flight and follow the prompts to select a new date. Please note that fees may apply depending on your ticket type.