Match.com Customer FAQ

When you subscribe to Match.com, the billing typically occurs at the full amount upfront for the chosen subscription term. However, if you opted for a month-to-month plan, payments will be charged monthly until you cancel. Please check your subscription details for specific billing information related to your account.

To have your account unblocked on Match.com, you should review any emails from the site regarding the block and follow the instructions provided. If you believe the block is a mistake, you can appeal the decision through their support system. Be sure to clarify your situation when submitting your appeal.

To see the entire text from members contacting you, ensure you have a valid subscription. If you’re a paid member, you should be able to view all messages in your inbox. If messages appear truncated, consider checking your settings or any applicable filters that might limit message viewability.

When you upload a photo to like someone on Match.com, that photo is only visible to the person you liked. Other users will not be able to see the photo.

To change your password, go to the Match.com login page and click on "Forgot Password?" Follow the prompts to receive an email with a link to reset your password. If you don't see the option, check for any temporary issues or refresh the page to try again.