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Merrill Lynch Customer FAQ

Top Answers & How-to Guides

What is Merrill Lynch's Phone Number?

The question we are asked most often is about how to talk to Merrill Lynch customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Merrill Lynch Login?

If you have forgotten your Merrill Lynch login information, you can take a few steps to recover it. You can set up new login...

How Do I Withdraw My Retirement or 401k Money from My Merrill Lynch Account?

You can withdraw the retirement funds or 401k money from your Merrill Lynch account if your plan allows it. You can either make...
Ask any question you have about Merrill Lynch customer service, get an answer now.

Recent Merrill Lynch Customer Questions

I forgot my password and am locked out of my account

We're sorry to hear that you're experiencing difficulties accessing your account. For security reasons, we can't directly assist with password issues. However, on the login page, you'll see an option labeled "Forgot Password." Please click on this and follow the subsequent steps. You may be required to verify your identity by answering some security questions. After successfully completing the verification process, you will be able to reset your password and regain access to your account. If you still encounter difficulty, you might need to speak directly with a representative from Merrill Lynch, info can be found on this page.
Asked May 5, 2024 8:46 PM

When I left my employer Merrill Lynch took my roth 401K and split it into a traditional 401k and a roth 401K, why is that?

This could be due to IRS regulations concerning specific contributions in your Roth 401K. If you made both after-tax and pre-tax contributions through your employer, these need to be separated when you leave. The pre-tax contributions and its earned interest would form a traditional 401K, while the after-tax contributions and its accruals would remain in a Roth 401K. This separation is necessary to maintain the tax treatment of the different types of contributions. When the time comes to withdraw these funds, those from traditional 401K will be taxable and those from Roth 401K will typically be tax-free. Always remember to consult a tax professional to understand how these rules apply to your situation.
Asked Mar 15, 2024 10:14 PM

No email received when trying to recover login id

We apologize for the inconvenience. Sometimes the email could be filtered to your spam or junk folder, so please check there if you haven't already. If you're still not receiving a recovery email, it may be due to technical issues or incorrect email being linked to your account. For security reasons, Merrill Lynch requires you to contact them directly to resolve such issues. A representative can verify your identity and assist you with resetting your login ID. Please note that we do not recommend attempting repeated recovery requests in a short time frame, as this may lock your account.
Asked Mar 12, 2024 8:46 PM

Help me with my Merrill Lynch customer service issue

Account Management

How Do I Recover My Merrill Lynch Login?

If you have forgotten your Merrill Lynch login information, you can take a few steps to recover it. You can set up new login...

Can I add an authorized user or beneficiary to my Merrill Lynch account?

Yes, Merrill Lynch allows account holders to add an authorized user or beneficiary. An authorized user can manage the account,...

What is the process for closing a Merrill Lynch account?

To close a Merrill Lynch account, ensure all transactions are complete and the account has a zero balance. Gather necessary...

How does Merrill Lynch handle account security and fraud prevention?

Merrill Lynch prioritizes account security and fraud prevention by using advanced technology, including encryption and...

Withdrawals and Transfers

How Do I Withdraw My Retirement or 401k Money from My Merrill Lynch Account?

You can withdraw the retirement funds or 401k money from your Merrill Lynch account if your plan allows it. You can either make...

Can I set up automatic deposits or withdrawals from my Merrill Lynch account?

Merrill Lynch allows clients to arrange automatic deposits and withdrawals for easier financial management. Clients can set up...

How can I transfer funds between my Merrill Lynch accounts?

Transferring funds between your Merrill Lynch accounts is straightforward using the online system. After logging in, go to the...

Investment Options

What investment options are available through Merrill Lynch?

Merrill Lynch presents a wide variety of investment choices, including equities, fixed income, mutual funds, ETFs, and...

What tools does Merrill Lynch offer for portfolio management?

Merrill Lynch provides a range of tools for effective portfolio management, including the Merrill Edge platform for...

Can I invest in international markets through Merrill Lynch?

Merrill Lynch allows clients to invest in international markets through platforms like Merrill Edge and Wealth Management. This...

What are the different account types available through Merrill Lynch?

Merrill Lynch provides various account types to accommodate client needs, including individual brokerage accounts for...

Fees and Promotions

What is the minimum investment amount required to open a Merrill Lynch account?

The minimum investment amount to open a Merrill Lynch account varies based on the account type. Merrill Edge has no minimum for...

What are the fees and charges associated with Merrill Lynch accounts?

Merrill Lynch accounts come with varying fees, including management fees based on assets, transaction fees for trades, and...

Are there any special promotions or offers currently available for Merrill Lynch clients?

Merrill Lynch may have various promotions for clients, such as reduced fees or investment bonuses, which can change frequently...
We look to the Merrill Lynch issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Merrill Lynch issues reported to GetHuman
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