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Motorola Customer FAQ

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What is Motorola's Phone Number?

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Recent Motorola Customer Questions

Does the Moto G have a water-resistant feature?

Some Moto G models offer water resistance with an IP rating, which means they can withstand light splashes and spills. However, this feature may not be present in all Moto G versions. It's important to check the specifications for the specific model you are interested in to confirm its water-resistant capabilities.
Asked Jul 23, 2025 4:28 AM

при попытке получить интернет через WIFI и распространить его через точку доступа WIFI отключаеться от сети .Модель смартфона Motorola G14

Мы рекомендуем проверить настройки Wi-Fi и точки доступа на вашем Motorola G14. Убедитесь, что функция точки доступа активирована и правильно настроена. Также попробуйте обновить программное обеспечение устройства до последней версии, так как это может решить проблемы с подключением. Если проблема сохраняется, возможно, стоит перезагрузить телефон или сбросить настройки сети.
Asked Jan 6, 2025 9:23 AM

Phone fell into pool of water and does not start

If your Motorola phone has fallen into water, immediately turn it off if it’s still on. Remove any cases, SIM cards, and accessories. Dry the exterior gently with a soft cloth. Place the phone in a dry area or in a bowl of uncooked rice for 24 to 48 hours to absorb moisture. Do not use heat to dry it out, as this can cause further damage. If the phone does not start after this process, it may require professional repair. Remember that water damage may void the warranty.
Asked Jan 3, 2025 3:50 PM

wie kann ich bei meinem g 7 plus voLTE aktivieren?

Um VoLTE auf Ihrem Moto G7 Plus zu aktivieren, gehen Sie zu den Einstellungen. Wählen Sie „Netzwerk & Internet“ und dann „Mobilfunknetz“. Dort sollten Sie die Option „VoLTE-Anrufe“ finden, die Sie aktivieren können. Stellen Sie sicher, dass Ihr Netzbetreiber VoLTE unterstützt.
Asked Dec 30, 2024 8:09 PM

Where is app lock system in Moto g54

To find the app lock system on the Moto G54, go to "Settings," then navigate to "Security." Look for "App lock" or a similar feature that allows you to secure specific applications with a password or biometric authentication. If it's not directly visible, you may need to explore options within the Security or Privacy sections.
Asked Sep 30, 2024 11:01 AM

Help me with my Motorola customer service issue

Device Setup and Transfer

How Do I Port My Moto G to a New Phone?

Smartphones have made it easier for users to interact with friends and loved ones around the world. Most manufacturers,...

Can I use the Moto G with a different carrier?

The Moto G can generally be switched to different carriers since most models are unlocked. It is crucial to verify network...

Can I unlock my Moto G for use with international SIM cards?

Yes, a Moto G can be unlocked for international SIM card use, allowing users to switch carriers when abroad. Unlocking...

Device Specifications and Features

What Size Moto G Do I Really Need?

How you plan to use your Moto G phone will determine which size you choose. Don't let anyone tell you that a bigger storage...

Does the Moto G support expandable storage?

The Moto G series generally allows for expandable storage with a microSD card slot, which helps increase storage for various...

What is the battery life of the Moto G?

The battery life of Moto G devices differs by model, but they generally offer excellent performance. Most recent models feature...

Does the Moto G have a water-resistant feature?

The Moto G series includes various models, and their water resistance features vary. Some recent models may have IP ratings...

Software and Updates

Is It Worth It to Keep Updating My Moto G Software?

The Motorola Moto G is a unique smartphone whose popularity mainly stems from its affordable prices and cutting-edge features....

Are there any known issues or common troubleshooting tips for the Moto G?

The Moto G series can face common issues like battery drain, connectivity problems, and performance slowdowns. Users should...

Warranty and Support

What are the payment options available on the Motorola website?

Motorola's website generally accepts various payment methods, including major credit cards and potentially digital wallets like...

What is the warranty period for the Moto G?

The warranty period for the Moto G typically lasts one year and generally covers defects in materials and workmanship under...

What accessories are compatible with the Moto G?

The Moto G series is compatible with various accessories that enhance user experience, including protective cases, screen...
We look to the Motorola issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Motorola issues reported to GetHuman
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