How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this NU Car Rentals phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold on the line for a representative.
Here is how our research team describes the way the NU Car Rentals phone system greets you: Thank you for calling new car rentals. We ask and appreciate your patience as experiencing higher than usual call volume. Please leave a voicemail or for a quicker response, please e-mail us at help@newcarrentals.com.
Below are some clips we've found from NU Car Rentals's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling New Car Rentals.
We ask and appreciate your patience.
As we were experiencing higher than usual call volumes.
Please leave a voice mail, or for a quicker response, please email us at help at new car rentals dot com.
That's help at n u c a r r e n t a l s dot com.
Thank you. And as always, many happy travels.
Hey.
Thanks again for choosing New Car Rental. Did you know that you can also email us with your inquiries or concerns to help, at new car rentals dot com."
Excerpt from a call with NU Car Rentals
Monday, January 15, 2024 11:45 PM
What are the hours and when should I call?
NU Car Rentals operates the call center for this 877-535-7117 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 54 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this NU Car Rentals phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like NU Car Rentals staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call NU Car Rentals is Friday.The most busy day to call is Monday, which averages 117% more phone calls by comparison.Again, this is based on a sample of 54 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Quietest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call NU Car Rentals is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that NU Car Rentals staffs the call center well on Friday.
Why call this NU Car Rentals number?
Below is a sample of recent calls to NU Car Rentals, and their purpose. Are any of these similar to the reason you are trying to call?
Directions assistance: "I'm on US ninety West in Tempe."
- From a call lasting 2m 31s , Mar 4, 2024 11:41 AM
More Ways to Contact NU Car Rentals Customer Service
There are of course other ways to contact NU Car Rentals customer service besides the phone. Below we list the best ones, by medium.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and NU Car Rentals will reply our your email.
Use this link to find customer service help through their website
As a last, sometimes only, resort- NU Car Rentals customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is NU Car Rentals's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NU Car Rentals agent. This phone number is NU Car Rentals's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-535-7117 include and other customer service issues. Rather than trying to call NU Car Rentals first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, NU Car Rentals has 1 phone number. It's not always clear what is the best way to talk to NU Car Rentals representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for NU Car Rentals. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like NU Car Rentals. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.