PC World Customer Service
Phone Number & Contact Information
How to contact PC World Customer Service
The Editor's Notes on Calling PC World
PC World is a computer magazine that has been in publication since 1983. It began as a print publication but has been an exclusively digital magazine since 2013. As one of the oldest magazines of its type, it isn't surprising that PC World gets a lot of requests for customer service.
Why Do People Call PC World Customer Support?
People call PC World customer service for a range of reasons, including:
- Ordering a new subscription
- Changing or canceling a subscription
- Troubleshooting or technical support
- Billing inquiries
If you need to get in contact with PC World about advertising or an editorial matter, send an email through one of the designated email addresses listed on PC World's site. The customer service number appears to be for subscribers and subscription matters only.
Best Practices for Calling PC World Customer Service
There are several things that you can do to help ensure that your call to PC World customer service is handled in a professional manner:
- Before calling, make sure that you have any relevant documentation in front of you. This might include order confirmations, billing statements from your debit or credit card company, or correspondence between you and PC World regarding your case.
- If you are calling for troubleshooting or technical support, be near your computer or device so that you and the customer service representative can work together to discover the problem.
- Have pen and paper handy so that you can take notes during your call. Accurate call notes can be very helpful during follow-ups with PC World customer support.
How do Consumers Feel About Calling PC World Customer Service?
There does not appear to be any pattern of complaints about PC World's customer service online or in the news media. It would appear, then, that subscribers are generally happy with the level of customer support they receive.
What Kind of Issues can PC World Customer Service Representative Resolve?
A PC World customer support agent can handle most issues, particularly since PC World is strictly a digital product. Customer service representatives can assist with new subscriptions, change or cancel a subscription, address billing issues and provide technical support.
What Can't Be Resolved With a Call to PC World Customer Service?
If you are having a problem accessing PC World through a computer, mobile device or a browser app, keep in mind that a customer service representative may be able to suggest a workaround but may not be able to completely resolve an incompatibility with your hardware or software.
If the incompatibility can't be resolved, you may have to access your subscription through a different device or cancel your subscription altogether.
What Should You Do If You Have an Unsuccessful Call with PC World?
If you hang up after a call with PC World and feel as though your questions were not answered or your concerns were not resolved, don't fret. You may still have a shot at achieving a resolution.
- First, review the notes you took during your call. You may be able to identify areas of misunderstanding. Knowing this can help you significantly when you call back.
- Next, call PC World customer service a second time. The next agent you speak to may be in a better position, due to training or experience, to understand your concern and address your issue.
- If your second call doesn't get you the resolution or answers that you seek, try sending PC World an email or reaching out via one of the magazine's social media platforms. These contact methods also offer you a written transcript of your conversation, something that can be very useful
Conclusion and closing notes
You came here to see PC World's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a PC World agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact PC World anyways and help you with your issue. Over the last 18 months, 1,878 customers like you have come in search of a phone number for PC World and helped us confirm they don't have one. Common reasons that people try to call PC World customer support department include and other customer service issues. Rather than trying to call PC World first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or chat. Unfortunately, right now PC World doesn't have any phone numbers. It's not always clear what is the best way to talk to PC World representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If PC World Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for PC World, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from PC World customers like yourself.
GetHuman does not provide call center services or customer support operations for PC World. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like PC World. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.