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Pogo - EA Games Customer FAQ

Top Answers & How-to Guides

How do I Contact Pogo - EA Games Customer Service?

The question we are asked most often is about how to talk to Pogo - EA Games customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Can I Delete My Pogo Account?

This article discusses how to delete a Pogo account. It explains the different steps needed for deleting a paid subscription which...

How do I recover my password and screen name on Pogo?

If you need to reset your password, or if you need to change your screen name on Pogo (EA Games) we looked up all the best ways to...
Ask any question you have about Pogo - EA Games customer service, get an answer now.

Recent Pogo - EA Games Customer Questions

Hi, I am experiencing an issue with my Pogo account. After logging in, I am not seeing the daily and weekly games that are usually available.

It sounds like you might be experiencing a temporary glitch. Try refreshing the page or clearing your browser's cache and cookies. If the issue persists, ensure that your browser is up to date and compatible with Pogo. Sometimes, maintenance or updates may also affect game availability.
Asked May 20, 2025 10:23 AM

How do I get help with an over charge woth club pogo

For assistance with an overcharge related to Club Pogo, please check the most up-to-date contact information right here on this page that you are viewing.
Asked Apr 16, 2025 3:22 PM

I need to change e-mail so I can access my Pogo account

To change the email associated with your Pogo account, log into your account and navigate to the account settings. There you should find an option to update your email address. Follow the prompts to enter your new email address and confirm the change. Make sure to check your new email for any confirmation messages to finalize the update.
Asked Mar 13, 2025 7:00 PM

I want to cancel my pogo but forgot my password

To cancel your Pogo account, you will need to reset your password if you've forgotten it. Use the password recovery option on the login page to receive instructions for resetting your password. Once you have access to your account, you can proceed with the cancellation process.
Asked Jan 18, 2025 4:18 PM

I have been trying to pay my mothly bill for two weeks how do I do that

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jan 7, 2025 10:54 PM

Help me with my Pogo - EA Games customer service issue

Payment and Refunds

How Do I Edit My Credit Card Information on File with Pogo?

As a Pogo subscriber, you want access to your account at all times. Keeping your credit card information up to date is essential in...

How Do I Get Pogo to Refund a Charge?

Refunds can be tricky and you want to avoid them turning into a frustrating experience. That's why we figured out the easiest way to...

Account Management

How Can I Delete My Pogo Account?

This article discusses how to delete a Pogo account. It explains the different steps needed for deleting a paid subscription which...

How do I recover my password and screen name on Pogo?

If you need to reset your password, or if you need to change your screen name on Pogo (EA Games) we looked up all the best ways to...

Can I transfer my Pogo account to a different email address?

Pogo - EA Games does provide users the ability to update their email address associated with their account. To transfer your Pogo account If you encounter any issues during this process, you may want to consult the help section of the Pogo website for more detailed guidance. In addition, the website may offer further information about account management and troubleshooting....

Can I change my Pogo account settings and preferences?

Yes, Pogo - EA Games provides users with the capability to change their account settings and preferences. To do this, a user should It is important to carefully review the settings available, as they can significantly enhance the gaming experience on the platform. Furthermore, users may have options for managing subscriptions, if applicable. If you are looking for specific guidance or details regarding a particular feature or setting, it is advisable to refer to the help section of the current Pogo web page. This will provide the most accurate and up-to-date information regarding account management options....

Game Access

Can I play Pogo games on my mobile device?

Pogo - EA Games has indeed made it possible for players to enjoy their favorite games on mobile devices. Many of the classic and popular To access these mobile games, players can simply visit the Pogo website using their mobile browser or download the dedicated apps from their respective app stores. The mobile experience typically retains the charm and fun of the original games while ensuring that they are compatible with touch controls for ease of play. For the most up-to-date information on which games are available for mobile play, it is advisable to check the specific mobile section on the Pogo website. This will provide insight into current offerings and any upcoming game releases that may enhance the mobile gaming experience....

Are there any system requirements for playing Pogo games?

Pogo games are designed to be accessible to a wide range of players, but there are certain system requirements that can enhance the Regarding operating systems, players can generally access Pogo games on both Windows and macOS platforms. It is advisable to have at least Windows 7 or macOS 10.12 installed to ensure compatibility with many of the current games. In addition, having a minimum of four gigabytes of RAM is beneficial, as this allows for better multitasking and quicker loading times while playing. For an optimal gaming experience, players should also ensure that their browsers are updated to the latest versions and that any plugins or extensions required for specific games are also updated. Players can find more information regarding specific requirements by visiting the Pogo website....

What types of games are available on Pogo?

Pogo offers a diverse range of games that cater to various preferences and interests. Players can find a vast selection of casual games, For those who enjoy social interaction, Pogo provides multiplayer options where users can compete against friends or other players worldwide. Additionally, players can access themed games based on popular franchises, ensuring there is something appealing for everyone. Pogo regularly updates its game library, introducing new titles and seasonal games to keep the content fresh and exciting. Those interested in exploring the full array of games can visit the Pogo website, which showcases the latest offerings and features special promotions as well. This way, players can stay updated with the newest gaming experiences available on the platform....

In-Game Currency

What are Pogo Gems and how can I use them?

Pogo Gems are a virtual currency used within the Pogo gaming platform, enabling players to enhance their gaming experience in various In addition to these benefits, Pogo Gems can also be utilized to acquire subscriptions, such as Pogo Premium membership, which can offer exclusive access to certain games and features. It is important to note that the availability and specific uses of Pogo Gems may vary depending on the games being played or any ongoing promotions on the platform. To make the most of Pogo Gems, players are encouraged to keep an eye on the current webpage for any updates or announcements regarding new features or events. This can provide valuable information on how to use Gems effectively and take full advantage of the offerings available on Pogo. Overall, Pogo Gems can greatly enrich a player's experience and provide opportunities for fun and engaging gameplay....

What are Pogo tokens and how can I earn them?

Pogo tokens are a virtual currency used on the Pogo platform, which is operated by EA Games. These tokens enable players to access Players can earn tokens through several engaging activities within the games available on Pogo. One of the primary ways to accumulate tokens is by participating in games themselves. Many games offer tokens as rewards for achieving specific milestones, completing levels, or simply winning matches. Additionally, players may receive tokens by engaging in daily challenges or completing special event tasks that Pogo occasionally hosts. Another method to earn tokens is through the game's rewards structure, which may include bonuses for logging in consistently or for playing certain games frequently. Some Pogo games may also provide bonus tokens during promotional periods or tournaments, encouraging players to explore various games on the site. As a part of your experience, you may wish to check the current tokens and rewards offerings directly on the Pogo website, as they might be subject to change or vary over time....

Promotions and Restrictions

Are there any age restrictions for playing Pogo games?

Pogo games do have age restrictions in place to create a safe and enjoyable environment for all players. According to their terms of...

Are there any ongoing promotions or discounts on Pogo?

Pogo - EA Games frequently offers promotions and discounts that vary throughout the year, often during holidays or special events....

Support and Issues

How can I contact Pogo's customer support?

Pogo offers various channels for customer support, allowing players to seek assistance depending on their needs. The most efficient For personalized assistance, there is usually an option to submit a support ticket or to chat with a representative directly. Users can also find resources such as troubleshooting guides and forums where fellow players share their experiences and solutions to common problems. It is essential to check the current webpage for the most accurate and up-to-date contact information, as support options may change over time....

How do I report a bug or issue in a Pogo game?

Reporting a bug or issue in a Pogo game can be an important step in ensuring that the games continue to function well for all players. When preparing to report an issue, it is helpful for players to include specific details, such as the name of the game, a description of the bug or issue encountered, any error messages received, and the device or browser being used. This information can assist Pogo in identifying and addressing the problem more efficiently. While Pogo does not typically provide direct contact for reporting issues, players may find relevant information or forms available on the game platform itself. Therefore, checking the support or help areas of the Pogo website can lead to the necessary resources and guidance on how to escalate issues effectively....
We look to the Pogo - EA Games issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Pogo - EA Games issues reported to GetHuman
FAQ Table of Contents

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