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Pogo - EA Games Customer FAQ

Top Answers & How-to Guides

How do I Contact Pogo - EA Games Customer Service?

The question we are asked most often is about how to talk to Pogo - EA Games customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Can I Delete My Pogo Account?

This article discusses how to delete a Pogo account. It explains the different steps needed for deleting a paid subscription...

How do I recover my password and screen name on Pogo?

If you need to reset your password, or if you need to change your screen name on Pogo (EA Games) we looked up all the best ways...
Ask any question you have about Pogo - EA Games customer service, get an answer now.

Recent Pogo - EA Games Customer Questions

Hi, I am experiencing an issue with my Pogo account. After logging in, I am not seeing the daily and weekly games that are usually available.

It sounds like you might be experiencing a temporary glitch. Try refreshing the page or clearing your browser's cache and cookies. If the issue persists, ensure that your browser is up to date and compatible with Pogo. Sometimes, maintenance or updates may also affect game availability.
Asked May 20, 2025 10:23 AM

How do I get help with an over charge woth club pogo

For assistance with an overcharge related to Club Pogo, please check the most up-to-date contact information right here on this page that you are viewing.
Asked Apr 16, 2025 3:22 PM

I need to change e-mail so I can access my Pogo account

To change the email associated with your Pogo account, log into your account and navigate to the account settings. There you should find an option to update your email address. Follow the prompts to enter your new email address and confirm the change. Make sure to check your new email for any confirmation messages to finalize the update.
Asked Mar 13, 2025 7:00 PM

I want to cancel my pogo but forgot my password

To cancel your Pogo account, you will need to reset your password if you've forgotten it. Use the password recovery option on the login page to receive instructions for resetting your password. Once you have access to your account, you can proceed with the cancellation process.
Asked Jan 18, 2025 4:18 PM

I have been trying to pay my mothly bill for two weeks how do I do that

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jan 7, 2025 10:54 PM

Help me with my Pogo - EA Games customer service issue

Payment and Refunds

How Do I Edit My Credit Card Information on File with Pogo?

As a Pogo subscriber, you want access to your account at all times. Keeping your credit card information up to date is...

How Do I Get Pogo to Refund a Charge?

This blog provides a step-by-step guide on how to get a refund from Pogo for unexpected charges. The process involves logging...

Account Management

How Can I Delete My Pogo Account?

This article discusses how to delete a Pogo account. It explains the different steps needed for deleting a paid subscription...

How do I recover my password and screen name on Pogo?

If you need to reset your password, or if you need to change your screen name on Pogo (EA Games) we looked up all the best ways...

Can I transfer my Pogo account to a different email address?

Users can update the email linked to their Pogo account by logging into account settings on the Pogo site. They should find an...

Can I change my Pogo account settings and preferences?

Yes, users can modify their Pogo account settings by logging in and accessing the account settings section. Here, they can...

Game Access

Can I play Pogo games on my mobile device?

Players can enjoy Pogo games on mobile devices through a mobile-friendly site and dedicated apps. By visiting the Pogo website...

Are there any system requirements for playing Pogo games?

Pogo games require a stable internet connection and a compatible browser like Chrome or Firefox. They are accessible on Windows...

What types of games are available on Pogo?

Pogo features a wide variety of games, including casual, puzzle, card, and board games. Notable titles include Solitaire,...

In-Game Currency

What are Pogo Gems and how can I use them?

Pogo Gems are a virtual currency on the Pogo platform that enhance the gaming experience. Players can earn, buy, or win Gems to...

What are Pogo tokens and how can I earn them?

Pogo tokens function as a virtual currency on the Pogo platform, allowing access to in-game features and rewards. Players can...

Promotions and Restrictions

Are there any age restrictions for playing Pogo games?

Pogo games enforce age restrictions to ensure user safety, requiring players to be at least thirteen to register. Players under...

Are there any ongoing promotions or discounts on Pogo?

Pogo - EA Games regularly has various promotions and discounts throughout the year, especially during holidays and events....

Support and Issues

How do I report a bug or issue in a Pogo game?

To report a bug or issue in a Pogo game, players should visit the Pogo website and navigate to the customer support section....

How can I contact Pogo's customer support?

Pogo provides various support channels, including a Help section on their website with FAQs and guides. For personalized help,...
We look to the Pogo - EA Games issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Pogo - EA Games issues reported to GetHuman

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