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VIZIO Customer FAQ

Top Answers & How-to Guides

What is VIZIO's Phone Number?

The question we are asked most often is about how to talk to VIZIO customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent VIZIO Customer Questions

How long is the warranty on the VIZIO 50" Class Quantum 4K QLED HDR Limited Edition Smart TV (NEW) VQD50S-0809

The warranty for the VIZIO 50" Class Quantum 4K QLED HDR Limited Edition Smart TV (VQD50S-0809) is typically one year from the date of purchase. This warranty covers defects in materials and workmanship under normal use. Be sure to retain your purchase receipt for warranty verification.
Asked May 4, 2025 1:23 AM

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Warranty and Support

What is the warranty period for VIZIO products?

VIZIO products generally come with a one-year limited warranty from the purchase date, covering material and workmanship...

How can I troubleshoot a VIZIO TV that won't turn on?

To troubleshoot a VIZIO television that will not turn on, one should verify power connections, check the power indicator light,...

Are firmware updates available for older VIZIO models?

Firmware updates for older VIZIO models vary by model and age, with some potentially discontinued. Users can check the VIZIO...

Connectivity and Streaming

Can I connect my VIZIO TV to the internet?

Connecting a VIZIO TV to the internet is easy, thanks to built-in Wi-Fi on most models. Users can access the settings, choose...

Can I stream content from popular services like Netflix or Hulu on my VIZIO TV?

VIZIO TVs support streaming from popular services like Netflix and Hulu, often featuring built-in apps for easy access. Users...

What streaming apps are available on VIZIO TVs?

VIZIO televisions support a wide array of streaming applications through their Smartcast platform, including popular services...

Control and Apps

Is there a mobile app to control my VIZIO TV?

VIZIO provides a mobile application known as VIZIO Smartcast, which lets users control their TVs from smartphones or tablets....

How do I connect external devices to my VIZIO TV?

Connecting external devices to a VIZIO TV is easy due to multiple connectivity options. The primary method is using HDMI ports,...

Audio and Accessories

What audio options are available on VIZIO soundbars?

VIZIO soundbars provide numerous audio options, including Dolby Atmos and DTS:X for immersive sound. They have various audio...

What accessories are compatible with VIZIO soundbars?

VIZIO soundbars are compatible with various accessories that enhance audio performance, such as HDMI cables, optical audio...

TV Features and Models

Do VIZIO TVs support HDR (High Dynamic Range)?

VIZIO TVs do indeed support HDR, including formats like HDR10, HDR10+, Dolby Vision, and HLG, enhancing picture quality with...

Can I mount my VIZIO TV on the wall?

VIZIO TVs can be wall-mounted using compatible mounting hardware that adheres to VESA standards. It's essential to choose a...

What is the difference between VIZIO's various TV models?

VIZIO's TV models vary mainly in display technology, resolution, and features to meet different consumer preferences and...
We look to the VIZIO issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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