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XOOM Energy Customer FAQ

Top Answers & How-to Guides

What is XOOM Energy's Phone Number?

The question we are asked most often is about how to talk to XOOM Energy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I manage my XOOM Energy account online?

Yes, XOOM Energy allows customers to manage their accounts online through their web portal, where they can view billing...
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Services and Plans

What services does XOOM Energy provide?

XOOM Energy specializes in energy supply and management, offering electricity and natural gas services with flexible pricing...
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Can I switch to XOOM Energy if I currently have a different energy provider?

Individuals can switch to XOOM Energy from a different provider by reviewing their plans and initiating the enrollment process....
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Is XOOM Energy available in all states?

XOOM Energy does not operate in every state, focusing instead on specific regions with deregulated energy markets. For...
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Can I choose renewable energy options with XOOM Energy?

XOOM Energy provides renewable energy options, such as wind and solar, as part of their environmentally friendly services....
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What changes can I make to my energy plan with XOOM Energy?

XOOM Energy allows customers to modify their energy plans by switching options, adjusting contract lengths, or changing pricing...
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Billing and Payments

What are the payment options for XOOM Energy bills?

XOOM Energy provides various options for bill payment, including online via their website, a mobile app, and potentially...
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What factors can affect my energy bill with XOOM Energy?

Several elements can influence energy bills from XOOM Energy, including consumption levels, seasonal changes, plan types, and...
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What are the benefits of signing up for automatic payments?

Automatically paying bills with XOOM Energy offers various advantages, such as timely bill payments to avoid late fees and...
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How does XOOM Energy calculate estimated usage?

XOOM Energy determines estimated usage by evaluating historical consumption, seasonal changes, weather conditions, and the...
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Customer Support

What happens if I move to a new address while being a XOOM Energy customer?

When customers of XOOM Energy move, they should notify the company with their new address and moving date for service...
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Can I manage my XOOM Energy account online?

Yes, XOOM Energy allows customers to manage their accounts online through their web portal, where they can view billing...
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How can I access my historical energy usage data with XOOM Energy?

Customers can access their historical energy usage data with XOOM Energy through their online account portal, where they can...
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What should I do if I experience an outage with XOOM Energy?

In case of a power outage while using XOOM Energy, customers should report the issue to their local utility company, as they...
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Programs and Rewards

Are there any rewards or loyalty programs for XOOM Energy customers?

XOOM Energy provides various rewards and loyalty programs for customers, which can include incentives for timely payments,...
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Does XOOM Energy offer any special programs for low-income customers?

XOOM Energy is committed to helping low-income customers with tailored programs, options for budget billing, energy savings...
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Are there any referral programs for existing XOOM Energy customers?

XOOM Energy has a referral program for current customers that allows them to earn rewards when they refer new clients who...
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Does XOOM Energy provide customer loyalty rewards?

XOOM Energy has a loyalty rewards program aimed at rewarding long-term customers with benefits like discounts and credits. The...
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Apps and Resources

Does XOOM Energy have a mobile application?

XOOM Energy does not have a specific mobile app, but customers can conveniently use the website on mobile devices to manage...
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What resources are available for learning how to save energy?

XOOM Energy offers various resources for energy conservation on its website, including articles, blogs, and tips about...
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We look to the XOOM Energy issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
XOOM Energy issues reported to GetHuman
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