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Acorns Customer FAQ

Top Answers & How-to Guides

What is Acorns's Phone Number?

The question we are asked most often is about how to talk to Acorns customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Unfreeze My Acorns Account?

Acorns users who find themselves locked out of their account can call customer support or visit the Acorns contact page to get...

How Do I Close My Acorns Account?

Acorns offers a variety of financial services, including investing services. If you no longer wish to invest with Acorns...
Ask any question you have about Acorns customer service, get an answer now.

Recent Acorns Customer Questions

transfer form. I would like to transfer my account out of Acorns. What form do I need?

To transfer your account out of Acorns, you don't need a specific form from Acorns. Instead, you will need to contact the institution you want to transfer your funds to. They will guide you through the transfer process, which usually requires you to complete their transfer form. Most institutions will handle the transfer process on their end, including contacting Acorns directly to move the funds. However, it's important to note that Acorns charges a $50 fee for account transfers. If you just want to withdraw your funds, you can do this in the Acorns app without a fee.
Asked Mar 8, 2024 2:53 PM

Help me with my Acorns customer service issue

Payments and Transfers

How Do I Pay My Acorns Credit Card Bill Online?

Paying your Acorns credit card bill online is simple. All you need to do is contact the customer service team and request the...

How Do I Send a Check to Someone Online Using Acorns?

Currently, you cannot send a check to someone online using Acorns. However, the company offers options to order your own...

How Do I Cancel My Acorns Credit Card?

An Acorns user who wants to cancel their credit card can call customer service to handle the process. Some users can complete...

How Do I Transfer Money Online Using Acorns?

If you have an Acorns account and want to transfer money online, you can transfer funds without penalty to your linked external...

Account Management

How Do I Unfreeze My Acorns Account?

Acorns users who find themselves locked out of their account can call customer support or visit the Acorns contact page to get...

How Do I Close My Acorns Account?

Acorns offers a variety of financial services, including investing services. If you no longer wish to invest with Acorns...

How Do I Reset My Username and Password with Acorns?

If you have forgotten your Acorns password, you are going to need to reset it. You should also periodically reset it for...

How Do I Recover Account Access to My Acorns Account?

Acorns users who need to recover their accounts must provide specific information to validate their ownership and may be asked...

How Do I Cancel My Account with Acorns?

You may cancel your Acorns account whenever you please with these helpful tips.

Card Management

How Do I Activate My Acorns Card?

As an Acorns user, you can activate your card by following the activation directions once you receive your card. You also need...

How Do I Order a New Acorns Debit Card?

As an Acorns user, you can replace a lost debit card free of charge. You will need to contact Acorns support to begin the...

Account Information

How Do I Find My Acorns Account and Routing Numbers?

Acorns is a financial services company that makes it possible for users to micro-invest using small amounts of money. The...

What Do I Do If I Can't Redeem My Money with Acorns?

Acorns users who are having trouble redeeming funds from their account can follow several steps to resolve the issue. First,...

What fees are associated with using Acorns?

Acorns has a clear fee structure based on account type. The Personal plan has a flat monthly fee, while the Family plan and...

Is my information secure on Acorns?

Acorns prioritizes the security and privacy of user data through various protective measures, including bank-level encryption...

Can I use Acorns outside of the United States?

Acorns mainly operates in the United States, and while some features may work for users abroad, many services are...

Investments

What investment options are available on Acorns?

Acorns presents a range of investment choices, including its Round-Ups program for investing spare change into ETFs. Portfolios...

How long does it take for my investments to settle on Acorns?

Typically, investments made through Acorns take about two to three business days to settle. This period is necessary for...

Can I transfer my existing investments to Acorns?

You can transfer your existing investments to Acorns, but it depends on the type of accounts you have. While you cannot...
We look to the Acorns issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Acorns issues reported to GetHuman
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