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Hotwire Customer FAQ

Top Answers & How-to Guides

What is Hotwire's Phone Number?

The question we are asked most often is about how to talk to Hotwire customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Hotwire customer service, get an answer now.
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Recent Hotwire Customer Questions

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Reservation Management

How Do I Cancel My Hotwire Reservation?

Having to cancel travel plans can be stressful. If you booked your travel plans through Hotwire and need to cancel, you can log...
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Can I make changes to my Hotwire flight after booking?

After booking a flight with Hotwire, changes depend on the airline's policies and ticket type. Many itineraries are...
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Can I modify my Hotwire hotel reservation once booked?

Modifying a Hotwire hotel reservation is possible, depending on the type of booking and hotel policies. Refundable rates...
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Booking Process

How Do I Book a Flight for a Minor Traveling Alone on Hotwire?

Traveling with children can be a daunting task, but you can make it easier for both parents and children by following these...
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What is the process for making a hotel reservation on Hotwire?

Making a hotel reservation on Hotwire involves visiting their website or app, entering details like destination and dates, and...
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Refunds and Policies

What is Hotwire's refund policy?

Hotwire's refund policy differs by reservation type, with specific terms for hotels, flights, car rentals, and vacation...
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Do I need to print my Hotwire reservation confirmation?

Typically, printing your Hotwire reservation confirmation is unnecessary since most providers accept digital copies. However,...
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Can I earn loyalty points when booking with Hotwire?

Hotwire does not have its own loyalty program for earning points on bookings. Travelers might earn loyalty points from hotel or...
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What is the Hotwire baggage policy for flights?

Hotwire does not establish baggage policies as they are determined by airlines. When purchasing flights through Hotwire,...
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Payment and Fees

Can I make a reservation without a credit card on Hotwire?

Typically, Hotwire requires a credit card for reservations to guarantee bookings and cover fees. However, some options may...
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What forms of payment does Hotwire accept?

Hotwire generally accepts major credit cards like Visa and MasterCard, as well as debit cards tied to checking accounts....
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Are Hotwire prices inclusive of taxes and fees?

Hotwire's listed prices usually represent the base costs for services, excluding taxes and fees, which are added later during...
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Are there any additional fees when booking with Hotwire?

When booking through Hotwire, customers should be aware of possible extra fees that may apply, such as resort fees for hotels,...
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We look to the Hotwire issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Hotwire issues reported to GetHuman
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