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HughesNet Customer FAQ

Top Answers & How-to Guides

What is HughesNet's Phone Number?

The question we are asked most often is about how to talk to HughesNet customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about HughesNet customer service, get an answer now.

Recent HughesNet Customer Questions

HTTP Error 500 - Internal server error

HTTP Error 500 indicates a server-side issue preventing the request from completing. It can be due to various reasons such as server overload, misconfigurations, or software bugs. We recommend trying again later.
Asked Jul 11, 2024 3:47 PM

where is the form to fill for the Feb 29 promotional rebate?

We're sorry, but we cannot provide specific links or webpage information. However, to access any promotional rebate forms for HughesNet, you typically need to log into your account on the official HughesNet website. After logging in, navigate to the 'My Account' or 'Promotions' section. If a promotional rebate is applicable for you, you'll find the necessary forms and information there. Ensure you have the correct dates for any promotions, as these are usually time-sensitive.
Asked Mar 6, 2024 12:19 AM

Help me with my HughesNet customer service issue

Customer Satisfaction

Does Hughesnet Have the Best Customer Satisfaction for Internet Service?

This article outlines some of the pros and cons of Hughesnet internet as well as how it rates in overall customer service...

Is Hughesnet Internet Service Any Good?

HughesLink might not have one of the best customer service representations, but has played a massive role in internet cable...

Is Hughesnet the Cheapest Internet Service?

If you are looking forward to seeking HughesNet internet services, it is important to compare their prices as outlined above...

Are there any special promotions or discounts available for Hughesnet internet plans?

HughesNet often provides promotions and discounts on their internet plans, especially for new customers. These may involve...

Shopping Questions

What Questions Should I Ask Hughesnet When Shopping for an Internet Provider?

This article outlines a list of questions you should ask Hughesnet when shopping for internet service. It goes over tips on how...

What is the coverage area for Hughesnet internet?

HughesNet offers satellite internet across the continental United States, especially in rural areas lacking traditional...

Switching and Installation

How Do I Switch My Internet Provider to Hughesnet?

Hughesnet offers high-quality internet and reliable network connectivity to over 1 million customers across America. You can...

How Do I Schedule an Installation Appointment with Hughesnet?

Hughesnet offers high-quality internet and reliable network connectivity to over one million customers across America. You can...

What are the installation fees for Hughesnet?

HughesNet installation fees depend on the chosen plan and any active promotions. There is usually a standard fee that varies by...

Can I self-install my Hughesnet equipment?

Yes, HughesNet allows self-installation of equipment with a kit that includes the necessary components and instructions....

Cancellation and Rates

How Do I Get Hughesnet to Lower My Monthly Rate?

Hughesnet offers high-speed satellite internet services to over 1 million customers in America. You may study your detailed...

How Do I Cancel My Service with Hughesnet?

If you need to cancel your Hughesnet account, Hughesnet allows you to cancel or modify your plan to suit your preference with...

Technical Support

How Do I Fix Buffering Problems with Hughesnet?

In the current world, slow internet or full-blown outages can be quite inconvenient, especially in homes that rely heavily on...

What Internet Speed Do I Need from Hughesnet?

Gethuman strives to help your work out those frustrating and confusing moments of finding your preferred internet speed. For...

How do I troubleshoot my Hughesnet connection issues?

To troubleshoot HughesNet connection issues, start by checking that the modem and satellite dish are powered on and look for...

What is the process for upgrading my Hughesnet service?

Upgrading HughesNet service generally involves evaluating current plans to identify changing internet needs, visiting the...

Equipment and Bundling

What's the Best Hughesnet Modem for My Home?

HughesNet provides homes and businesses with the fastest internet services using satellite connectivity. To choose the best...

Does Hughesnet offer any satellite TV services?

HughesNet focuses on satellite internet rather than satellite television. However, users can pair HughesNet internet with...

Can I bundle Hughesnet internet with other services like phone or TV?

HughesNet mainly provides satellite internet and does not offer direct bundling with phone or TV services. However, customers...

Does Hughesnet provide equipment like routers or modems?

HughesNet supplies essential equipment for its internet service, including a satellite dish and modem. Though standalone...

Service Plans

What are the different internet plans offered by Hughes Communications?

HughesNet provides various satellite internet plans tailored to different user requirements, focusing on diverse data...

Are there any data caps on Hughesnet internet plans?

HughesNet has data caps on its internet plans, with each offering a set monthly data limit. Beyond this, users may experience...

Is there a contract or termination fee for Hughesnet internet plans?

HughesNet usually offers internet plans with contracts, commonly requiring a two-year commitment. Canceling early may incur a...

Is there a data allowance for Hughesnet plans?

HughesNet plans include specific data allowances that vary by plan type, with both download and upload limits. Exceeding these...
We look to the HughesNet issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
HughesNet issues reported to GetHuman

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