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800-322-1189 · Servicio al Cliente
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Unfortunately, does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted

I would like to know about my order
package delivered to wrong address.
I need the call I’m sick number for JCPenney’s in Murfreesboro Tennessee and I can’t fi...
Does J C Penney have infants and to toddlers under shorts *T shirts?
I can't get my rebate off the internet. I've tried and tried but it want go through.
I purchase a coat for a little girl on November **. I checked out as a guest.I do not h...
Looking for a ** in wide white pleated shade. I purchased six a few years ago and one b...
I ordered two items I didn’t get a track *. Not sure if my order went through
Did not receive order that was supposed to be delivered Gray Scarf
Why can't I open JCpenny app in my country it's blocked . When am in the US is my favo...
When I try to shop on it says access denied when I try to look up jcpenney...
I picked up my order from store in Wayne,NJ didn’t check the packages until I got off w...
I know this is the post office’s fault, but I got a sale flyer from Penney’s today, Nov...
How do you cancel an item in Checkout. In other words, cancel the order.
More customer issues

Help me with my issue

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Comparing Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact IRS page. Or look at our Contact Apple page. We can't really provide this kind of help if you're looking to contact because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

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