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KitchenAid Customer FAQ

Top Answers & How-to Guides

What is KitchenAid's Phone Number?

The question we are asked most often is about how to talk to KitchenAid customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent KitchenAid Customer Questions

How do I remove the aluminum foil that melted on the bottom of my KitchenAid oven

To remove melted aluminum foil from your KitchenAid oven, first ensure the oven is completely cool. Gently scrape the melted foil using a plastic scraper or spatula to avoid damaging the oven's surface. For stubborn residue, a mixture of baking soda and water can be applied. Let it sit for a while, then scrub gently with a soft sponge. Avoid using metal or abrasive materials that can scratch the oven's interior. Always refer to your oven's manual for specific cleaning instructions.
Asked Jul 16, 2025 12:11 PM

How does one request a sealed system warranty?

To request a sealed system warranty, you typically need to provide proof of purchase and details about the product's issue. It is advisable to check the warranty terms specific to your product model, as they may vary. Ensure you follow any submitted procedures as outlined.
Asked Jul 14, 2025 4:06 PM

My refrigerator is not making ice after I had it serviced for no filtered water. My technician told me to defrost 48 hrs. I did and now no ice. What can I do

If your refrigerator is still not making ice after defrosting, check the ice maker switch to ensure it's turned on. Verify that the water supply line is not kinked and is connected securely. Inspect the water filter; if it’s clogged or needs replacing, that could affect ice production. Ensure the freezer temperature is set correctly, ideally around 0°F (-18°C). If the ice maker is still not functioning, there may be an issue with the ice maker unit itself, and it might require further service.
Asked Jun 21, 2025 9:42 PM

ERROR CODE DISPLAYED - HOW DO I RESET ON ELECTRIC COOKTOP

To reset an electric cooktop displaying an error code, turn off the cooktop and unplug it from the power source if possible. Wait for about one minute before plugging it back in or turning the power back on. This can often clear the error code. If the issue persists, consult the user manual for specific error code definitions and instructions. Ensure that any cookware is compatible and properly placed on the burners.
Asked Feb 7, 2025 10:37 PM

Does the shelves on kitchen aid krmf706ess have led lights

The shelves on the KitchenAid KRMF706ESS do not have built-in LED lights. However, the refrigerator itself features interior LED lighting to illuminate the compartments. This ensures better visibility for your food items.
Asked Jan 29, 2025 7:16 PM

Help me with my KitchenAid customer service issue

Product Information

What is the warranty period for KitchenAid appliances?

The warranty for KitchenAid appliances usually lasts one year for major items like refrigerators and ovens, covering defects....

What is the difference between KitchenAid stand mixers and hand mixers?

The main distinction between KitchenAid stand mixers and hand mixers is their design and purpose. Stand mixers are powerful and...

What attachments are available for KitchenAid stand mixers?

KitchenAid stand mixers offer numerous attachments that enhance their functionality, including dough hooks for kneading, flat...

Are KitchenAid appliances energy efficient?

KitchenAid appliances are designed for energy efficiency, aiming to deliver strong performance while reducing energy use. Many...

What is the difference between KitchenAid's Artisan and Professional mixers?

The Artisan mixer by KitchenAid is designed for versatility with a 325-watt motor and a five-quart bowl, making it suitable for...

Purchasing and Returns

Can I buy KitchenAid appliances directly from your website?

KitchenAid's website does not offer direct sales of appliances; it mainly provides product information. To purchase items,...

Do you offer any financing options for KitchenAid products?

While KitchenAid itself does not offer financing, many retailers selling their products may have financing plans, such as...

What is the return policy for KitchenAid appliances?

KitchenAid appliances generally have a return policy allowing returns within about thirty days of purchase. Items must be...

Maintenance and Care

Are KitchenAid appliances dishwasher safe?

The dishwasher safety of KitchenAid appliances varies by model and material. Many attachments are often dishwasher safe, while...

How do I clean and maintain my KitchenAid appliances?

To clean and maintain KitchenAid appliances, it is important to unplug them before cleaning. Use a damp cloth and mild...

Can I purchase replacement parts for KitchenAid appliances?

Replacement parts for KitchenAid appliances can be found through KitchenAid's official website, where users can search by...

What should I do if my KitchenAid appliance is not working properly?

If a KitchenAid appliance is malfunctioning, start by checking the power supply and ensuring it is plugged in. Review the user...

Usage and Recipes

Can I use my KitchenAid blender to crush ice?

KitchenAid blenders are capable of crushing ice, but effectiveness varies by model. They usually have strong motors and...

Can I find recipes or tips for using KitchenAid products?

There are many resources for finding recipes and tips tailored to KitchenAid products. The official KitchenAid website features...
We look to the KitchenAid issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
KitchenAid issues reported to GetHuman

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