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Travelocity Customer FAQ

Top Answers & How-to Guides

What is Travelocity's Phone Number?

The question we are asked most often is about how to talk to Travelocity customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Travelocity customer service, get an answer now.

Recent Travelocity Customer Questions

how do i contact a live agent

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jan 24, 2025 9:35 PM

How do i get an account cancelled for someone that has died?

We understand that handling such matters can be difficult. To cancel an account for someone who has passed away, you will generally need to provide documentation, such as a death certificate. Ensure you have all necessary information ready to assist with the process. Please refer to the most up-to-date contact information right here on this page for guidance on addressing this situation.
Asked Jan 19, 2025 9:53 PM

how do i change the email address associated with my account

To change the email address associated with your Travelocity account, log in to your account and navigate to your account settings. Look for the option to update your email address. Enter your new email and save the changes. You may receive a confirmation email at the new address to verify the change.
Asked Aug 14, 2024 11:08 PM

I need my travelocity itinerary emailed to my new email address and they wont help me?

Please log in to your Travelocity account and update your email address in your account settings. Once updated, you should be able to locate your itinerary and have it sent to your new email address.
Asked Aug 5, 2024 1:45 AM

how do i change my email in travelocity

To change your email address in Travelocity, log into your account, navigate to your account settings or profile information, and update your email address there. Make sure to save the changes.
Asked Jul 31, 2024 5:49 PM

Help me with my Travelocity customer service issue

Refunds and Vouchers

How Do I Get a Refund from Travelocity?

Traveling can be fun, and making travel plans is easy and convenient with Travelocity, but plans can change. When you need to...

Can I Receive a Voucher or Credit for a Missed Flight from Travelocity?

Passengers who book a flight through Travelocity and miss it may be eligible for a credit or voucher. The voucher or credit is...

Booking Flight Information

What Information Do I Need to Book a Flight with Travelocity?

To book a flight on Travelocity, you'll need to know first if you're booking as part of a vacation package or not. If you're...

What are the cancellation fees for a hotel booking with Travelocity?

Cancellation fees on hotel bookings through Travelocity vary based on the hotel's policy. Policies may include flexible options...

Can I make changes to my flight booking after it has been confirmed?

Yes, making changes to a confirmed flight booking is usually possible but depends on the airline's rules and ticket fare...

What is the baggage allowance for flights booked through Travelocity?

Travelocity facilitates flight bookings, but the baggage allowance is set by each airline. Policies vary, so it is crucial for...

Are there any additional charges for booking flights through Travelocity?

When booking flights through Travelocity, additional charges may apply, depending on the airline and selected services, such as...

Can I book a round-trip flight with different airlines through Travelocity?

Travelocity allows users to book round-trip flights with different airlines, enabling travelers to tailor their itineraries for...

Travel Insurance and Fees

Does Travelocity offer travel insurance for bookings?

Travelocity provides travel insurance options for bookings, covering events like cancellations and medical emergencies....

What payment methods does Travelocity accept?

Travelocity provides various payment options, including major credit cards like Visa and MasterCard, and sometimes accepts...

Are there any age restrictions for booking hotels or flights through Travelocity?

Travelocity does not have its own age restrictions for bookings, but hotels and airlines may have their own policies regarding...

Travel Rewards and Promotions

Can I earn loyalty points or rewards for using Travelocity?

Travelocity does not operate its own loyalty program; however, customers can earn points through the loyalty programs of...

How do I sign up for email alerts for special deals?

To receive email alerts for special deals from Travelocity, visit their main website and look for the subscription option...

Reservations Management

What should I do if my flight is canceled?

If a flight is canceled, it is essential to remain calm and verify the cancellation through the airline’s website or app. After...

How do I modify my existing reservation?

To modify a reservation made through Travelocity, you must access the "My Trips" section on their website, enter your...

Can I book a hotel and flight together?

Travelers have the option to book flights and hotels simultaneously on the Travelocity platform, creating a seamless booking...
We look to the Travelocity issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Travelocity issues reported to GetHuman
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