Can I choose my own repair shop for vehicle repairs after an accident?

Yes, as a policyholder with 21st Century Auto Insurance, you have the freedom to select your preferred repair shop for vehicle repairs following an accident. We understand the importance of finding a trustworthy and reliable repair shop that meets your specific needs. We encourage you to choose a repair facility that you feel comfortable with and that aligns with your preferences. Our claims process allows for seamless coordination between our representatives and your chosen repair shop, ensuring efficient communication and a smooth repair experience. We strive to provide flexibility and assistance throughout the claims process to make it as convenient as possible for you.