Can I change or cancel my order after it has been placed with American Eagle Outfitters?
Yes, customers have the ability to make changes or cancel their order with American Eagle Outfitters, but only if it has not yet been processed or shipped. To modify or cancel an order, customers should promptly reach out to the customer service team by phone or chat. The customer service representatives will assist in updating the order details or initiating a cancellation. It is important to act quickly, as once an order has been processed or shipped, no further changes or cancellations can be made. In case of cancellation, American Eagle Outfitters will refund the customer using the original form of payment within a reasonable timeframe. Please note that any applicable shipping fees may still apply in the event of an order cancellation.
Answered Nov 1, 2023
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