Apollo Group Customer FAQ

To reload the Apollo Group TV app on your TV, go to the app store on your device. Search for "Apollo Group TV" in the app store, then select the app and choose the option to install or download it again. Once the installation is complete, you should be able to access the app from your TV's app menu.

To change your password, log in to your account and navigate to the account settings or profile section. There, you should find the option to update your password. Follow the prompts to enter your current password and choose a new password. Ensure your new password meets any specified security requirements.

To change your email and password, you will need to log into your account. Once logged in, navigate to the account settings or profile section, where you should find options for updating your email address and password. Follow the prompts to make your changes, and ensure you save any modifications before exiting the settings.

To reset your password for Apollo TV, look for the "Forgot Password?" link on the login page. Following that link will guide you through the steps to reset your password. You will typically need to provide your registered email address to receive a reset link. If you encounter issues, make sure to check your spam or junk mail folder for the email.

This issue might be due to a temporary server problem or a network connectivity issue on your end. Try restarting your modem/router and the device you are using for Apollo Group TV. If the problem persists, you may need to wait a few minutes and try again, as the server might be experiencing high traffic or maintenance.