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Apollo Group Customer FAQ

Top Answers & How-to Guides

What is Apollo Group's Phone Number?

The question we are asked most often is about how to talk to Apollo Group customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I access my Apollo Group account on multiple devices?

Users can access their Apollo Group account on various devices, enabling interaction with course materials and discussions on...
Ask any question you have about Apollo Group customer service, get an answer now.

Recent Apollo Group Customer Questions

How do I reload the Apollo group TV app back on my TV from accidentally taking it off

To reload the Apollo Group TV app on your TV, go to the app store on your device. Search for "Apollo Group TV" in the app store, then select the app and choose the option to install or download it again. Once the installation is complete, you should be able to access the app from your TV's app menu.
Asked Jun 14, 2025 7:45 PM

How do I change my password my password

To change your password, log in to your account and navigate to the account settings or profile section. There, you should find the option to update your password. Follow the prompts to enter your current password and choose a new password. Ensure your new password meets any specified security requirements.
Asked Jun 8, 2025 3:10 PM

How do I change my email and password?

To change your email and password, you will need to log into your account. Once logged in, navigate to the account settings or profile section, where you should find options for updating your email address and password. Follow the prompts to make your changes, and ensure you save any modifications before exiting the settings.
Asked Dec 16, 2024 10:45 PM

When I go to login, my passwords that I originally used is not working and I’m trying to reset it so I can login into my Apollo TV

To reset your password for Apollo TV, look for the "Forgot Password?" link on the login page. Following that link will guide you through the steps to reset your password. You will typically need to provide your registered email address to receive a reset link. If you encounter issues, make sure to check your spam or junk mail folder for the email.
Asked Sep 19, 2024 5:31 PM

My Tv Service for Apollo Group TV is not working properly it keep giving me an message :Can't connect edge server please try again in few minute.

This issue might be due to a temporary server problem or a network connectivity issue on your end. Try restarting your modem/router and the device you are using for Apollo Group TV. If the problem persists, you may need to wait a few minutes and try again, as the server might be experiencing high traffic or maintenance.
Asked Jul 10, 2024 2:54 PM

Help me with my Apollo Group customer service issue

Account Access

Can I access my Apollo Group account on multiple devices?

Users can access their Apollo Group account on various devices, enabling interaction with course materials and discussions on...

Course Information

What courses are offered by Apollo Group?

Apollo Group, which includes institutions like Apollo University and Apollo College, offers a variety of courses, including...

How long are the courses at Apollo Group?

Courses at Apollo Group vary in duration based on the program and study level. Generally, undergraduate programs take about...

What is the average time to complete a degree at Apollo Group?

The time needed to complete a degree at Apollo Group varies based on the program, degree level, and individual situations....

Can students earn credits for prior learning at Apollo Group?

Apollo Group allows students to earn credits for prior learning through various means such as portfolios, assessments, and...

What is the average time to complete a degree at Apollo Group?

The time needed to complete a degree at Apollo Group varies based on the program, degree level, and individual situations....

Can students earn credits for prior learning at Apollo Group?

Apollo Group allows students to earn credits for prior learning through various means such as portfolios, assessments, and...

What is the average time to complete a degree at Apollo Group?

The time needed to complete a degree at Apollo Group varies based on the program, degree level, and individual situations....

Can students earn credits for prior learning at Apollo Group?

Apollo Group allows students to earn credits for prior learning through various means such as portfolios, assessments, and...

Financial Aid

Is financial aid available for Apollo Group courses?

Apollo Group offers financial aid for its programs, including federal grants, loans, and scholarships based on individual...

What financial assistance options are available for veterans at Apollo Group?

Apollo Group provides veterans with various financial aid options, such as the Post-9/11 GI Bill and the Montgomery GI Bill, to...

Are there scholarships available for prospective students at Apollo Group?

Apollo Group provides various scholarships aimed at easing tuition costs for prospective students. These scholarships may vary...

What financial assistance options are available for veterans at Apollo Group?

Apollo Group provides veterans with various financial aid options, such as the Post-9/11 GI Bill and the Montgomery GI Bill, to...

Are there scholarships available for prospective students at Apollo Group?

Apollo Group provides various scholarships aimed at easing tuition costs for prospective students. These scholarships may vary...

What financial assistance options are available for veterans at Apollo Group?

Apollo Group provides veterans with various financial aid options, such as the Post-9/11 GI Bill and the Montgomery GI Bill, to...

Are there scholarships available for prospective students at Apollo Group?

Apollo Group provides various scholarships aimed at easing tuition costs for prospective students. These scholarships may vary...

Transfer and Credits

Can I transfer credits to Apollo Group from another institution?

Apollo Group does allow credit transfers from other accredited institutions, evaluating courses based on content and outcomes....

Student Engagement

What is the student-to-faculty ratio at Apollo Group?

The student-to-faculty ratio at Apollo Group can differ based on the program and course type, but the institution prioritizes...

What is the student-to-faculty ratio at Apollo Group?

The student-to-faculty ratio at Apollo Group can differ based on the program and course type, but the institution prioritizes...

What is the student-to-faculty ratio at Apollo Group?

The student-to-faculty ratio at Apollo Group can differ based on the program and course type, but the institution prioritizes...

Alumni Resources

Does Apollo Group offer online resources for alumni?

Apollo Group provides a variety of online resources for alumni, including job boards, career counseling, webinars, and...

Does Apollo Group offer online resources for alumni?

Apollo Group provides a variety of online resources for alumni, including job boards, career counseling, webinars, and...

Does Apollo Group offer online resources for alumni?

Apollo Group provides a variety of online resources for alumni, including job boards, career counseling, webinars, and...

Support Services

What support services does Apollo Group provide for distance learners?

Apollo Group provides various support services for distance learners, including academic advising for navigating academic...

Is there a tutoring program available for students?

Apollo Group provides various academic resources, including tutoring services, writing aid, and support programs. Students can...

Is there a tutoring program available for students?

Apollo Group provides various academic resources, including tutoring services, writing aid, and support programs. Students can...

What support services does Apollo Group provide for distance learners?

Apollo Group provides various support services for distance learners, including academic advising for navigating academic...

What support services does Apollo Group provide for distance learners?

Apollo Group provides various support services for distance learners, including academic advising for navigating academic...

Is there a tutoring program available for students?

Apollo Group provides various academic resources, including tutoring services, writing aid, and support programs. Students can...

International Programs

What international programs does Apollo Group offer?

Apollo Group provides various international programs, focusing on online education for a global audience. Their offerings...

What international programs does Apollo Group offer?

Apollo Group provides various international programs, focusing on online education for a global audience. Their offerings...

What international programs does Apollo Group offer?

Apollo Group provides various international programs, focusing on online education for a global audience. Their offerings...

Academic Integrity

How does Apollo Group ensure academic integrity in its online courses?

Apollo Group prioritizes academic integrity by utilizing technology for exam proctoring, offering educational resources on...

How does Apollo Group ensure academic integrity in its online courses?

Apollo Group prioritizes academic integrity by utilizing technology for exam proctoring, offering educational resources on...

How does Apollo Group ensure academic integrity in its online courses?

Apollo Group prioritizes academic integrity by utilizing technology for exam proctoring, offering educational resources on...
We look to the Apollo Group issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Apollo Group issues reported to GetHuman
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