© GetHuman Inc.

Austrian Airlines Customer FAQ

Top Answers & How-to Guides

What is Austrian Airlines's Phone Number?

The question we are asked most often is about how to talk to Austrian Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Austrian Airlines customer service, get an answer now.
Contact Austrian Airlines customer service

Recent Austrian Airlines Customer Questions

Help me with my Austrian Airlines customer service issue

Flight Changes and Management

How Do I Change My Flight with Austrian Airlines?

If something has come up that forces you to alter or cancel your Austrian airlines flight, you can quickly and easily do either...
Read more

What are the cancellation policies?

Austrian Airlines' cancellation policies differ based on ticket type, travel class, and fare conditions. Generally,...
Read more

How can I manage my booking online?

Austrian Airlines offers an easy way to manage bookings online through their website, where users can click on "Manage My...
Read more

Can I request an upgrade on my flight with Austrian Airlines?

Austrian Airlines allows upgrade requests depending on factors such as ticket type and seat availability, usually through their...
Read more

Can I change the name on my flight ticket?

Austrian Airlines has specific name change policies, allowing minor corrections but generally prohibiting major changes. Fees...
Read more

In-Flight Services

How do I request a special meal?

To arrange a special meal with Austrian Airlines, it is best to request it during booking or at least 24 to 48 hours before...
Read more

Is there a Wi-Fi service on board?

Austrian Airlines provides Wi-Fi on some aircraft, especially for long-haul flights, enabling passengers to connect and work...
Read more

What amenities are available in Austrian Airlines' business class?

Austrian Airlines' business class features a variety of amenities including welcome drinks, spacious reclining seats that...
Read more

What in-flight entertainment options does Austrian Airlines provide?

Austrian Airlines provides a wide variety of in-flight entertainment, especially on long-haul flights, featuring individual...
Read more

Baggage and Pets

What is the baggage allowance for Austrian Airlines?

Austrian Airlines has specific baggage allowances that differ by fare type and destination. Typically, Economy Class passengers...
Read more

Can I bring a pet on board?

Austrian Airlines permits pets in the cabin if they fit in a designated carrier meeting size requirements and their combined...
Read more

What is the policy on lost baggage with Austrian Airlines?

Austrian Airlines has a comprehensive lost baggage policy to assist passengers whose luggage is missing. Passengers must report...
Read more

What is the policy for traveling with sports equipment?

Austrian Airlines accommodates various sports equipment like bicycles, ski gear, and surfboards but has specific packing and...
Read more

Payments and Discounts

What are the accepted forms of payment?

Austrian Airlines accepts various payment methods including major credit cards like Visa and MasterCard, as well as some debit...
Read more

Are there any loyalty programs for frequent flyers?

Austrian Airlines has a prominent loyalty program called Miles & More, allowing frequent flyers to earn miles on flights and...
Read more

Are there group travel discounts available?

Austrian Airlines offers group travel options starting with a minimum of ten passengers, and discounts can vary based on...
Read more

Loyalty and Discounts

Can I book a seat in advance?

Austrian Airlines permits advance seat booking during flight reservations on their website, where travelers can select...
Read more

How do I earn frequent flyer miles with Austrian Airlines?

Austrian Airlines offers a frequent flyer program called Miles & More, enabling members to earn miles through flights and...
Read more

Check-In and Travel Procedures

What are the available travel classes?

Austrian Airlines features three travel classes designed for various comfort and service preferences. Business Class provides...
Read more

Do I need a visa for my destination?

Visa requirements vary based on nationality, destination, and trip purpose. Travelers must check the embassy's website well in...
Read more

Can I travel with an infant?

Austrian Airlines permits infants to travel, offering a lap fare or the option for a separate seat. It is recommended to notify...
Read more

What are the check-in procedures for Austrian Airlines?

Austrian Airlines offers multiple check-in options for convenience, including online, mobile, and airport check-in. Online...
Read more

Can I travel with an infant?

Austrian Airlines permits infants to travel, offering a lap fare or the option for a separate seat. It is recommended to notify...
Read more

Flight Information and Policies

What is the policy for delayed or canceled flights?

Austrian Airlines has policies for managing flight delays and cancellations, providing updates and assistance based on delay...
Read more

Are there any travel restrictions due to COVID-19?

As of October 2023, travel restrictions related to COVID-19 vary by destination and change frequently. Austrian Airlines...
Read more
We look to the Austrian Airlines issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Austrian Airlines issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!