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Avenue.com Customer FAQ

Top Answers & How-to Guides

What is Avenue.com's Phone Number?

The question we are asked most often is about how to talk to Avenue.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Avenue.com customer service, get an answer now.

Recent Avenue.com Customer Questions

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General Information

What is Avenue.com?

Avenue.com is an online store that specializes in stylish clothing and accessories for plus-size women, offering a range of...

Can I sign up for a newsletter for updates on new arrivals?

Avenue.com does provide a newsletter that shares updates on new products, promotions, and exclusive deals. To subscribe, look...

Is there a loyalty program for frequent shoppers at Avenue.com?

Avenue.com does not have a standard loyalty program, but they offer various discounts, promotions, and email newsletters that...

Payment and Discounts

What payment methods are accepted on Avenue.com?

Avenue.com generally accepts major credit cards like Visa, MasterCard, American Express, and Discover, as well as PayPal and...

Are there any discounts or promotions available on Avenue.com?

Avenue.com regularly features various discounts and promotions, such as seasonal sales and clearance events. Customers can sign...

Order and Shipping

Can I track my order on Avenue.com?

Avenue.com enables customers to track their orders through an email confirmation with tracking details once shipped. Customers...

Do you offer international shipping on Avenue.com?

Avenue.com typically focuses on U.S. customers and does not offer international shipping as part of standard services....

Can I cancel or change my order on Avenue.com?

Customers at Avenue.com can change or cancel orders if they are not yet processed or shipped. Quick action is necessary as the...

Returns and Exchanges

What is your return policy on Avenue.com?

Avenue.com allows returns within thirty days of purchase for a full refund or exchange, provided items are unused and have tags...

What is the process for returning items purchased from Avenue.com?

Customers can return items from Avenue.com within 30 days if they are unworn and in original condition. To start the return,...

What should I do if I receive a damaged item?

If a customer receives a damaged item from Avenue.com, they should assess the damage and gather relevant order information....

Size and Gift Options

What are the size options available on Avenue.com?

Avenue.com provides a wide selection of sizes, primarily plus sizes ranging from 14 to 32, designed for curvier figures. They...

Do you offer gift cards on Avenue.com?

Avenue.com does provide gift cards for customers looking to treat others, available in various amounts for in-store and online...

Are there size charts available to help with my purchase?

Avenue.com offers size charts to aid customers in their purchases, featuring measurements for various clothing items. It is...
We look to the Avenue.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Avenue.com issues reported to GetHuman
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