Can I cancel or change my order?

Asked 6 months ago
Yes, you can cancel or change your order, but only if it has not already been shipped. To cancel or make changes, please contact our customer service team as soon as possible. They will assist you in updating your order or processing your cancellation request. However, if your order has already been shipped, we are unable to make any changes or cancel it. In such cases, you can initiate a return once you receive your order and follow our return policy for a refund or exchange. We strive to provide excellent customer service, so please reach out to us promptly with any cancellation or change requests.
Answered Nov 1, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call BCBG?

If you need to call BCBG customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call BCBG

BCBG

Find a list of many popular BCBG questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call BCBGBCBG Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!