What is your return policy?

Our return policy at BabyUniverse.com is designed to ensure customer satisfaction. We understand that sometimes items may not meet your expectations, and we want to make the return process as seamless as possible. If for any reason you are not completely satisfied with your purchase, you can return the item within 30 days of delivery. The product must be unused, in its original packaging, and accompanied by the receipt or proof of purchase. We offer a hassle-free return process, allowing you to either exchange the item or receive a full refund of the purchase price. Please note that some products, such as personalized or clearance items, may have different return policies. For detailed instructions on how to initiate a return, please refer to our Returns & Exchanges page on our website.