Can I return online purchases in-store?

Yes, you can return online purchases in-store at Best Buy. We understand that sometimes items purchased online may not meet your expectations, and we want to ensure your satisfaction. Returning an online purchase in-store offers you a convenient option to bring the item back for a refund or exchange. Simply visit our nearest Best Buy store within the specified return period, typically 30 days, and present your original order confirmation or packing slip along with the item. Our knowledgeable staff will be happy to assist you with the return process. Please note that certain exceptions may apply, such as major appliances and mobile phones, which have specific return guidelines. For more details on our return policy, please visit our website or contact our customer service team.