© GetHuman Inc.

Bluebird by American Express Customer FAQ

Top Answers & How-to Guides

What is Bluebird by American Express's Phone Number?

The question we are asked most often is about how to talk to Bluebird by American Express customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Update My Personal Information on My Bluebird by American Express Account?

Bluebird by American Express is a very helpful banking tool from the company. Having an account helps with many things and has...

How Do I Update Personal Information with Bluebird by American Express?

Bluebird by American Express is just one of the many flexible ways to manage your finances without many of the typical fees...
Ask any question you have about Bluebird by American Express customer service, get an answer now.

Recent Bluebird by American Express Customer Questions

I'm trying to change my pin number,I forgotten it

To change your PIN number for Bluebird by American Express, you will need to access your account and follow the prompts for resetting your PIN. If you're unable to recall your current PIN, there should be an option to receive a verification code or answer security questions to reset it.
Asked Oct 9, 2024 9:54 PM

Had an issue depositing my federal refund check how can I avoid in the future

We're sorry to hear you had trouble depositing your federal refund check. In the future, please ensure that the check is clear, the amount is within deposit limits, and all details are correct. You can deposit your check through the Bluebird mobile app using the Mobile Check Capture feature. Just snap a picture of the front and back of your endorsed check. It's also critical to keep your app and account details up to date. Please note that all checks are subject to review for approval, and not all checks may be accepted. If issues persist, it might be best to consider direct deposit as an alternative for receiving your federal refund.
Asked Apr 14, 2024 7:48 PM

I can't read the security code on my card

We're sorry to hear that you're having trouble reading the security code on your card. The card's security code is a 3 or 4-digit number usually located on the back of the card for Visa, MasterCard, and Discover cards. For American Express cards, it is typically found on the front side. If these numbers are scratched or faded to the point that they're unreadable, you may need to request a replacement card from Bluebird by American Express, which can be done through your online account or by calling Bluebird's customer service. Remember not to reveal your sensitive card information to anyone while doing so.
Asked Mar 27, 2024 7:38 AM

Help me with my Bluebird by American Express customer service issue

Funding and Transactions

How Do I Add Funds to My Bluebird American Express Card?

There are many ways to add funds to your Bluebird account, and the maximum amount you can transfer is up to $100,000 per year....

How do I view my transaction history?

To view transaction history for a Bluebird account, users should log in to their account online or via the mobile app. Once...

What fees might I incur with my Bluebird account?

Individuals with a Bluebird account should be aware of potential fees, including charges for ATM withdrawals outside the...

Can I use Bluebird by American Express for international transactions?

Bluebird by American Express can facilitate international transactions, but users should be aware of potential restrictions,...

Can I receive direct deposits to my Bluebird account?

Yes, users can receive direct deposits into their Bluebird account by providing their account and routing numbers to employers...

What are the spending limits on my Bluebird by American Express card?

Bluebird by American Express does not have a conventional spending limit, as it uses a load-and-spend model. Users can load...

Account Management

How Do I Update My Personal Information on My Bluebird by American Express Account?

Bluebird by American Express is a very helpful banking tool from the company. Having an account helps with many things and has...

How Do I Update Personal Information with Bluebird by American Express?

Bluebird by American Express is just one of the many flexible ways to manage your finances without many of the typical fees...

How Do I Add Another Person to My Bluebird by American Express Account?

You can add up to four people to your Bluebird by American Express account. The process of adding another person to the account...

How Do I Recover My Blue by American Express Account?

It is easy to recover your Blue by American Express account if you forgot your password or username. If you experience any...

How do I access my Bluebird account from a mobile device?

To access a Bluebird account on a mobile device, one should download the official app for Android or iOS, log in with...

Order Management

How Do I Cancel My Bluebird Order?

Canceling your BlueBird order should be a walk in the park with the simple guide above. But that will not always be the case,...

How can I find nearby locations to add cash to my Bluebird card?

To locate places to add cash to a Bluebird card, one can utilize the location finder on the official Bluebird website or the...

Security and Support

What should I do if my Bluebird by American Express card is lost or stolen?

If a Bluebird by American Express card is lost or stolen, one should log in to their account or mobile app to report it as...

What should I know about the security features of my Bluebird account?

Bluebird by American Express includes various security features, such as account alerts for unusual activity, the option to set...

What should I do if I encounter unauthorized transactions?

In cases of unauthorized transactions, Bluebird cardholders should quickly review their transaction history, report the issue,...
We look to the Bluebird by American Express issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Bluebird by American Express issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!